General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Did an Unauthorized User Gain Access via TeamViewer?Out of nowhere, my mouse suddenly began moving on my screen. When I attempted to gain control, it … -
How can I restart a remote PC and keep Teamviewer connected?Needing to install software that requires a restart. How can I set up Teamviewer to start up and st… -
Cannot change my account's passwordI am not able to change my account's password. The appropriate fieldd in the TeamViewer app seems … -
Unattended Access to MacBook when lid is closedHi, i've enabled unattended access on my MacBook Pro with Sierra. But when i close the lid, Teamvi… -
my s8+ does not give control anymore for no reason at allversion of tv on my mac: 13.2.14328 on the phone I'm using host version 13.2.9410 HM it was workin… -
Make Teamviewer like host and serverI'd like to have the tech only connect remotely to the 10 PC on a small office, the normal users sh… -
Sound problemHello I have a problem with sounds on my teamviewer connexion. I have a chromebook and when i'm co… -
No connection when connected to internetThe message 'Not Ready. Please check you connection' appears on the bottom of the screen and the r… -
Unauthorized Access - Warning to ALL TeamViewer UsersI had an unauthorized connection several weeks ago which immediately prompted me to take actions to… -
Lost phone and 2fa. Didn't record reocery codeI lost my phone, thus my 2fa since I'm using lastpasss and I apperently didn't have it set up to sy… -
constant code to get control in a teamviewer sessionhello teamviewer ninja's , I've installed latest version of teamviewer on my laptop and phone in o… -
Error installing video drivers Win 10 ProHello, I tried installing video drivers to obtain black screen while working remotely. The first i… -
Remote control Moto G5 from MacI am trying to control Moto G5 from mac remotely. I have installed Team Viewer Quick Support app on… -
Replace TeamViewer?Hello, Is anyone else on the verge of replacing TeamViewer? I don't know what happened it used to … -
Signing in often doesn't work / isn't rememberedRecently I've noticed that I need to sign in almost every day to my corporate account before I can … -
Chrome app freezesUsing the Chrome app, the connection frequently frezzes, especially when I'm typing. I can't use t… -
Web page shows commercial, but the TV13 app still says it's free & won't workTrying to sync to our corporate account. I had a free TV11 on my PC. I just upgraded to TV13, sin… -
I have payed, but i do not received license in mailbox. what should i do.I have payed, but i do not received license in mailbox. what should i do. -
Computer program executes when accessing remotelyStrange occurence: When accessing my home computer from my Android phone, a program which is insta… -
Session end no recordingMy session timed out (is 3 hours the limit?) and I had not saved the recording. Is there a way to … -
For the love of god, can you please add a proper Path Browsing Window to TeamViewer?When choosing to save a file that someone has made available during a TeamViewer chat, TeamViewer u… -
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how long to respond to support request No #4102035just wondering how long typically it takes to respond to support requests I have had ticket #410203… -
Connecting to Mac desktop from IOSI have remote set up on my Mac. I notice that often when I try to access from an iOS device, I can… -
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my Mac mini did wake up but remained 'Offline' on Teamviewer ...I tried to wake up my Mac mini via a public address, and it seemed that I did succeed because the p… -
How to deactivate Samsung Knox?I installed TeamViewer QuickSupport on my Samsung S8 and the first time I installed it, I was promp… -
Cannot access main teamviewer account. Recovery code does not workI currently cannot access my main Teamviewer account. I do not have access to the authentication co… -
Chat historyHi, we'd like to know if it's possible to automatically delete chat conversations older than a cert… -
Free version keeps timing out.I used TeamViewer for years to assist family and friends. I have not used it for a couple years, bu…
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