General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Recording not workingI enabled auto session recording but can't find any file. I changed the default recording path too,…
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Recover a registered computer's passwordHi, I'm 1000 kilometers away from my laptop, and TeamViewer has been running correctly until now. …
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Quick Support PermissionsMost of time when we give out out QuickSupport URL we can login to the end users PC and install the…
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No sound when using Teamviewer 12 only voice (Voip), Windows 10I can't hear what my friend is doing over teamviewer, I can only see what he is doing and hear his …
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Chrome on windows after Creators update drawing at allSO I noticed that some apps that use chrome as a viewport and even chrome do not draw there content…
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Have a problem with licenseGood day! I've already filled out the form located at the link https://www.teamviewer.com/en/suppor…
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File transfer LAN only.My team viewer session just ends and I get this in the log when attemping to file transfer in LAN e…
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iMac blocks after session from iPhoneHello, I've a problem, after connection from iPhone (TeamViewer 12.3.81014) to iMac (Teamviewer 12…
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Windows keep going in and out of focus on remote desktopSo I keep having this problem when connected to a remote computer. (Both systems running Win7 64bi…
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Randomly uninstalling from macI managed several clients and I have one mac that Teamviewer host keeps uinistalling on its own. I…
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Need ID and Password for new userI have downloaded the free version of TeamViewer and do not have an ID or Password. I have never r…
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Use Black Screen does not workRemote Host: Windows 10 Enterprise 1703 Teamviewer 12 (latest) 3 Displayports Local Host: Wind…
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Do not want host screen to be viewedWhen i am remote connnected. I do not want my host computer to be viewed. Is there a setting for …
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The download links for teamviewer are down?We have a link we give to clients which uses https://get.teamviewer.com however this link is curren…
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Acesso remotoHello, I installed Quick Support on a friend's phone and I can help you, I have access but I do not…
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2 factor authenticationI have an account (free version) that I added 2FA. I generate the codes with Authy app for android.…
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Acesso remotoHola, He instalado Quick Support en un teléfono de un amigo y poder ayudarle, tengo acceso pero no …
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FileTransfer navigate back and forwardHi, It is useful, to be able to navigate back to the latest directories. It would be useful to the…
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Bugs in new File transferHi, The new file transfer looks fancy, but has some bugs: 1. Clicking on a remote file, then chan…
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iPhone trying to connect in iPadHi, I have lastest QuickSupport version (v11) installed in iPad and lastest TeamViewer in iPhone (…
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Repeating characters after punctuationAndroid phone to windows pc (galaxy s8 to windows 7, 8.1 and 10). Does not happen windows to window…
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iPhone App IssueI continue to be unable to login using the iPhone app. It doesn't recognize my account even after …
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Computer shuts down after Teamviewer 12 LoginI have no idea why this does this but almost everytime I logon remotely to my home Plex/Security se…
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How to make your computer private from others on your accountI have one account with 2 family computers on unattended access, now I would like to add my compute…
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How to find out security breach from the log file?Hi Everyone, I would like to ask support in interpreting the log file. I suspect that someone acce…
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New User Interface Prevents System RestartAfter upgrading to 12.0.81460 and swithing to the new user interface, scheduled system restarts fai…
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LAN only problemWhen Im connected to host via internet everything works fine, but when I try to connect via LAN onl…
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Internet Speed Requirement?I want to control PC1 from PC2. Both PC's are i7 with 24GB of Ram, Win10 on 500GB SSD, I am not tr…
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