General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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[TV 12] Running Teamviewer in just one window?I used to be able to fire up Teamviewer, connect to a remote host, then close the main Teamviewer w…
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Drawing in AutoCadWhen i draw in Autocad i see the normal crosshair of autocad, but there is a normal arrow above. S…
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List of device in Managment ConsoleHi I have weird issue, by web panel computer is offline and i cant connect to it, but in TV app i …
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Wrong licence receivedHello, I received a licence from my software Provider SCC, but when i activate it. that not my…
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Connections are blocked because of an overdue invoice - PAIDHello Teamviewer Support, We already paid but still we cannot access our account. I haven't recei…
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Paid invoice, but teamviewer blockHello, I am very frustrated as I don't get to use my account properly. I bought a license but my …
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How do I create a user account for a user who already has a Teamviewer accont?I have a premium account and am trying to add a user who already has a Teamviewer account associate…
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How to enable links in the chat window ?Hi, How to enable links in the chat window ? When I send a link and my wife click on it, she have…
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Different download hash from different locationsHello, We are downloading the TeamViewer 15 installer in an automated fashion. As part of this dow…
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Mac to Windows cannot see Windows screenI occassionaly help an elderly lady with her computer. I recently tried to connect and for some rea…
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Unable to pay an invoiceHave a problem which can't be solved despite contacted with support multiple times. My account is …
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Problem with paymentDear support! We have problem with our licenses. Our partner payed for the licence in March (<…
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Subscription not showing upI bought a yearly subscription on Saturday. I was charged, and the money was taken out. I have orde…
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Company join, no confirmation mail?Hello. We are using a company account with corporate chanel. we entered a new member via company jo…
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License was downgraded without notificationMy account was downgraded to the free plan without any notification. I want to know the reason.I j…
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Problem with Input on applicationDear all, Recently i installed TeamViewer on my Laptop because i need to acess some aplicattions r…
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Unattended Access Without Admin PasswordI need to remote into a shared Mac that stays at my work. And I want to use TeamViewer to access it…
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Can I skip existing files when transferring a folder?I have a free account (only for personal use). Using latest version. I frequently update files in a…
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Teamviewer screen appears black when connecting from Windows to Linux (CentOs)I have Teamviewer 15 installed on both Windows 10 and CentOs8. The CentOs8 machine is a full fledge…
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Not Receiving password reset emailMy 2nd account not receiving reset emails to gmail account
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TeamViewer Quick Support view mode not showing pointing hand anymoreI´m aware of the limitation that seem to be in orde to remotely control a Moto C due to some manufa…
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TeamViewer Chat in Management Console is broken.TeamViewer Chat in Management Console is broken. It shows this error in the chat window in Windows …
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Uninstall Old version TeamviewerHello! Started deploying a new version of the TeamViewer host by SCCM. Using the query SCCM, I foun…
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Version 9 stopped working teamviewerGood afternoon! Yesterday afternoon Stopped working 9 version of teamviewer Tell me what to do an…
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Will Customized Quicksupport work after ending subscriptionHi, we are using customized Quicksupport to connect to our clints and our service partners are usi…
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Connect to Chromebook Using MACSo i have used Teamviewer on Mac And Pc And i can connect very easily. But today I downloaded teamv…
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Version 10 on iPad ProHas anyone had anyluck installing version 10 on an iPad pro 2020, and do you know how to downlad a …
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Quick way to turn computer sounds on/offWhen viewing multiple remote sessions, there are tabs across the top of the app, 1 for each session…
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Changing IDsHi I have a problem with changing IDs on my hosts. Its any solution that computer keep IDs ? In c…
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Teamviewer stop working after windows 10 version 2004Hello, My teamviewer stop working after windows 10 update, give a network error like if there is n…
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