General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Log files overwrittenHello, I have used TeamViewer v.15 free (unpaid) version on Windows 10 Pro laptop, the two *.log…
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Teamviewer 15 "Business license" displaying as "Free license"Hey, We have a business license shared on few devices that for some display as Business and for m…
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Connecting but only seeing toolbar, nothing on screen.Hello, I am using Catalina and have finally gotten the latest update on both my connecting machine…
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Updated Windows Remote, Mac with newest version cannot connectI have been using Teamviewer to connect to a remote Windows machine from my Mac. I had to replace m…
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Can you setup different users with different Access Control Level?Can I create 2 different users that have different control levles to the same PC? i.e. User1 when …
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Dual Factor Authentication - Push functionalityAre there any plans to support 2FA push functionality? I understand that this is a convenience feat…
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Teamviewer no ID but port 5938 allowed, other ports blockedHi, I need to blocked all ports for PC on router but I need use teamviewer. I allowed port 5938 on…
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Fedora 31 - WaitforConnectFailedHi, I'm having a hard time connecting to my Fedora machine. 9 out of 10 TeamViewer output the error…
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Recover chat historyI need to recover the chat history from computers in the company. The supervisor needs to read the …
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Monitor Driver installation keeps failing and uninstalling other driver (Surface pro 4, windows 10)Hi everyone, I've been trying to install the monitor driver to allow black screen on my surface pr…
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P2P ConnectionsCan you disable P2P connections for TeamViewer? my compliance team is making changes and requiring …
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teamviewer update to version 15Hello Dears, I need to do inplace upgrade for teamviewer to latest version (14 to 15). Some of cli…
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Cutting TVS recordingsI would like to remove parts of a TeamViewer meeting recording (to ensure privacy of the participan…
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issues connecting via team ViewerNeed some help. Even though my remote end PC is on with internet when i try to log in it refuces th…
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Custom QS build password issuesHi, We have just upgraded our Temviewer vesion and our custom deply QS download. When password se…
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Mac OSX 10.9Hi, My work computer runs OSX 10.9.5 (Mavericks) and can't be upgraded due to firmware. Does that …
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Connection failed, path missing.If I want to connect via TeamViewer from my phone to my PC, I get an error: Connection failed, path…
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License BlockedHello Team, Help me please with the problem. I can't connect to my PC through TeamViewer. Writes:…
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Design and deploy problemsHi, I get my nerves trained every time I deploy new HOST or CLIENT via customized module. I downlo…
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The session has finished when connectingI keep getting the error message The session is finished. This is when trying to establish a new c…
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remote window freezes unexpectedlyI recently upgraded my Win7 laptop (Thinkpad L520) to Win10 (installation from scratch on new SSD).…
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Export/import computersHello there, i know, there was a prolly same topic. But still i cant find solution. So is there an…
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How to remote import settings ?I am using PDQ to deploy Teamviewer 14 (now 15) and I have already gotten the "exported settng…
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How to access Teamviewer on a windows server consoleWe would like to connect to a Teamviewer on a virtual machine running Windows Server. 2008 R2. If w…
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Connected to TeamViewer Host but cannot see remote screenHi, Thank you for this free app. It's great for helping my mom who is new to smartphones. I could …
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I am being billed for Something I do not have...HELP!Hello. I need someone from support to contact me quickly. I retired 2 years ago. I am receiving a b…
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New to the communityHallo I am new to the Community and use Teamviewer free version extensively in my hobby of radio as…
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bitdefender blocking teamviewerNot sure if anyone can help, but on one of my newly rebuilt to windows 10 computers i have had team…
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MacBook audio won’t pass through teamviewerHi, I’m hoping someone can help. My Friend and I are trying to listen to ableton on each other’s M…
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My Contact's Computer Screen is Grey'd OutHi Everyone, I use TeamViewer to help my Mom when she is struggling with her computer, however, la…
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