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Commercial use - Connection time out



  • P.P.S.  Thank you TeamViewer GmbH for the wonderfully robust censorship programming as well.  Makes me look like I have the mouth of a drunken sailor.  

  • Hi,


    I have the same problems. I manage mo home PC's and my family and cant do it, while all PC's are marked as comercials. And I have also some servers, they are marked also....

    I have under 20PC's in my account but still have problems from that time they created this new politics and cant use it.

    Every time I conenct I'm marked as a commertial and have only 5min for work. What can I do in that time ...


    Is possible somehow to resolve it?



  • sornord
    sornord Posts: 16

    Yeah, I had to laugh at the censorship.  The initials for a male steer's **bleep** output were bleeped, not the WORD, the initials.  Me and my **bleep** mouth!

  • sornord
    sornord Posts: 16

    BWAHAHAHAHAHA!  The word, the adjective, **bleep**, was just bleeped!

  • sornord
    sornord Posts: 16

    AND the word, **bleep**...describing my mouth!  Geez.  Must be a very fun place to work!

  • pv7721
    pv7721 Posts: 139 ✭✭

    I wonder if this IA has a nickname...

  • Start filling out those forms, guys. The one with 20 PCs, feel free to send in every one of them!

  • I use TeamViewer at home from my main custom built PC to access both of my old laptops since they have damaged screens and the keyboards don't work well on them. I use one of my laptops for hosting Minecraft servers to play with my friends and I (personal, not commercial server). And I host a Discord Bot for my own Discord Server and for friends to use if they want (personal, not commercial). But, a couple of days ago TeamViewer started giving me "commercial use detected" warnings even though I don't use it for anything commercial? How would I fix this as it's extremely irritating and just wastes my time?

  • locster
    locster Posts: 1

    I keep getting the message that I am using this product for commercial reasons and then it drops be all the time. Not sure what changed recently, but I know I have not changed how I use this software. I really enjoy using TeamViewer, but I assure you I am not using it "commercially", I wish I had a business I could use it. Unfortunately I am only someone that uses this product for personal use to connect to my home devices and family computers.

    Can you please look into my account and either place it back on "free" or give me specific reasoning as to why you think I am commercially using this? I do not want to do anything that is against your policies and do not want to look for another product as I really like yours.

    Thank you for your time.

  • tos9999
    tos9999 Posts: 8

    STILL NO SOLUTION....   I used IObit to hopefully do a complete uninstall.  Then I reinstalled V. 14.4 and still had the same problem.  When will someone from TeamViewer look into this issue.

  • I´ve just got a message from Teamviewer suggesting I´m a business accoun, but I´m not. What shoul I do?

  • bazbsg
    bazbsg Posts: 99 ✭✭

    @Closed account Careful. They might start censoring the term Google search too.

  • pv7721
    pv7721 Posts: 139 ✭✭

    @bazbsg : we can test the IA :) what more can we lose?!? :D

  • musicreporter
    musicreporter Posts: 12 ✭✭

    google alternative remote apps, there are many!

  • musicreporter
    musicreporter Posts: 12 ✭✭

    you hit the nail right on the head - moderatyors here quick to mask alternatives but there are many!!

  • musicreporter
    musicreporter Posts: 12 ✭✭


  • I only use Teamviewer to help my 89 year old parents and in-laws. For obvious reasons, they have challenges using the computers, including email. A few days ago Teamviewer arbitraily defined me a commercial account and now I have to wait at least seven days, after I completed the form,  for someone to do something. Meanwhile my parents cannot get their issue addressed. I would pay for a personal license if the proce was reasonable.

  • Same thing -- Use it to help my mom and her boyfriend and to conected to my mining rig-- Commercial use detected.

    TeamViewer, plz.

  • deusi
    deusi Posts: 1


    I'm using TeamViewer for personal purposes. however, in about a week ago or so, the message saying that I'm using it for commercial purposes popped up and now it doesn't allow me to use it for more than 5 minutes. Normally, I wouldn't mind buying a product that I use somewhat frequently, however, 50 dollars per month is a bit too much for me. Is there a way to switch back to personal use?

    Thank you!

  • I use a free version of TeamViewer on my personal computers so I can see my pets when I am out of the house.  I have been using for about a year.  I went on vacation to Ireland last week and I got an error saying I was using for commercial use.  Now when i try to login, I get logged out after about a minute and I cant log back in.


    All of my team viewer clients are fully updated to the newest version of 14.  

  • I've several times received the pop-up that I use teamviewer for commercial use. This isn't the case and my license is already unlocked / set to free twice.

    Since the last set to free I am getting a pop-up that my license is only available for 5 minutes connection.

    How can this being restored?


  • hmarcou
    hmarcou Posts: 1

    I'm getting the same error. TV has worked for flawslessly until now, not sure why it thinks I'm commercial. Very frustrating

  • Now I get also the commercial use message again. 

    My account  was set to free last time approx 3 months ago.....

  • 2000SVT
    2000SVT Posts: 2

    I have the same problem, however only when using 1 of my computers.  The other 2 work with no issues.  How did you get your account unlocked?  I"m not able to locate any type of support avenues other than this forum.



  • wolfien
    wolfien Posts: 2



         I just want to write a message here so all users of TV will see what happend to me.


    First of all Im not using it commercially AT ALL.  Only between my fews computers.  Since about 2 weeks I started to received that annoying message that I use is commercially.  Wow.. what kind of pathetic algorithm detect that? 

    I wrote 2 messages at tech support.. still no word..  

    Started to search the web for that issue.. and well well.. web is CROWDED by theses issue.  Tryed a couple of "fix" but nothing did work.  So whats the problem?  Well I seriously think that TV need some money.. and well Abuse from FREE user.  If TV want to sell there software.. they just have to remove the free version or maybe demo of 30 days?  Not faking some useless activity.  


    TV is just a pathetic team with barely no support.  I`ve found few other software that work as good as TV,  and guess what? theses compagny dont nag me and dont TRY to detect what kind of usage im doing.


    What really make me mad is the fact that I wasnt at all contacted before getting block.  Not a single warning.. "hey maybe you use it commercially? could you please explained it to us?"  No they drasticly cutted my account.


    [removed per Community Guidelines]


  • aaronwt
    aaronwt Posts: 5

    I'm done with teamviewer. I found a substitue that doesn't have **bleep**s at the helm that have no clue what commercial use is. I got sick of all this teamviewER **bleep**.. now I just need to Uninstall TV from my six PCs and five tablets.

  • I use your program for private purposes. Your program is constantly writing about commercial use. Please correct this. I want to keep using your program for home purposes


    Best Regards


  • Kvdence
    Kvdence Posts: 1
    Same issue here. Was going to make my own post. Thanks for this.
  • Same issue. I use my Teamviewer to remote into my headless PLEX media server at home. It's purely for personal entertainment, not commercial use at all and I keep getting the same message and I'm kicked out of my system within seconds even though it tells me I have 5 minutes. The server is running Linux and I am typically remoting in from a Win 10 machine, in case that helps. 

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