General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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How can client PCs send support requests to assigned account from TeamViewer standard full version?Hi! Today I purchased a TeamViewer Business license. I will use Ninite Pro to distribute and updat…
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How to view the activities of TeamViewer?Hello, How to view the activities of all agent accounts under the company account. Thanks! Lizhong
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I've renewed my PC and Mobile - Security codes are lostHello, I have another personal free account on which I activated 2FA. I've renewed my PC (crash) an…
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Unable to access computer remotely. Error states "partner isn't connected to the internet or..."... your partner's TeamViewer isn't running yet. Of course those two things are not the case. Team…
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I would like to close my accountHi Teamviewer team, I would like to close my account. There is no "delete account" button…
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Upgrade from Teamviewer Premium to CorporateI am using the Teamviewer Premium license but now I neet to upgrade this license to Corporate. How …
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Account Being Upgraded to Business Account...??Hi to all, I have no issue using my free teamviewer account with my two computers at home, nor with…
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The specified license is invalid.Good day, a link to activate the license, the changed license was sent to our support. However, thi…
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Authentication RejectedHello all, I have used the free version of teamviewer with my 97 year old, WWII war veteran, hard o…
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TeamViewer freezing during VS2019 debuggingWhen debugging code on the remote machine, the connection freezes. It never unfreezes, and I can't …
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If I turn off the monitor on remote pc, picture on the screen stop workingHello I had 2 computers connected. Im working from home and when I turn off the monitor in office (…
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Install Host version 12 quietly and with specific options enabledI need to distribute the TeamViewer 12 Host package to multiple PC's via Miradore in a corporate en…
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Cannot join conferenceHi! I use makbook os Big Sur and when I trying to join conference from app I got to the website, w…
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License Export in TV 15.x.xHello, I would like to export license key from TV 15.14.x I see there option of exporting .tvopt fi…
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I downloaded the app but I don't think it installedHow do I check the installation, it said to close team viewer to complete the installation but then…
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Version for Windows NT (using on a older X-ray system)We need an older Version for Windows NT, because it is running on an older X-ray system (industrial…
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Why am I getting locked out of my own computers?All of a sudden - a Connections blocked message - I can't access my own other computers. What the h…
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Merged: URGENT: Unrecoverable ErrorThis discussion has been merged.
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how do i cahnge the pasasword for my user id so i can remeber when i need to remotely log in?how do i cahnge the pasasword for my user id so i can remeber when i need to remotely log in?
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Merged: Remove device that was connected to with Business accountThis discussion has been merged.
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Upgrading to Team Viewer 13Back in December I received an email said we would be automatically upgraded to version 13 from 8. …
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Trusted Devices security feature FAIL - what to do ?IF You *stop* receiving the emails "Login from a new device" ... "Do You want to add…
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Account being Upgraded?Hi to all, I have no issue using my free teamviewer account with my two computers at home, nor with…
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Why am I getting timed out when I paid so much for this program? why does Team viewer shut off by iti dont want my team viewer to turn off by itself or time out
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Unable to connect to stepdads Samsung remote tabletI have the rigth id entered for the tablet and a message appears that the tablet is signed on but n…
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Partner Can't be conected at the given Network.Dont know whether is teamviewer issue or my nertwork issue?
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Teamviewer not online when user is logged of (Win10) or on high cpu loadHello, I have a strange problem with Teamviewer in Windows 10. The remote computer has an internet …
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Unable to Use Personal Account on Ex Work DeviceHi I have used Teamviewer for years. My ex company had it, I bought my old work device from the com…
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