General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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I've paid for my subscription, but I'm still free license.Dear support team. I've paid up my subscription fee a few weeks ago through creditreform. But I do…
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No License Move LeftI have problem with my motherboard, so i replaced it with somethig new. now i can't login to my tea…
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Merged: Remote access only lasts for 1 minuteThis discussion has been merged.
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Merged: Commercial UseThis discussion has been merged.
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Merged: Keep getting timed outThis discussion has been merged.
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Teamviewer can't open on OSXWe have a new Mac with Big Sur. When opening Teamviewer, it says: TeamViewer is not open anymore…
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cannot acces to remote pcI dont have acces to a re mote pc anymore, password is not accepted. I havent change the apssword, …
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not ready, please check your connectionAll of a sudden my computer in China can't connect to server. Keep getting "not ready, please …
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Cannot expand LOCAL window without changing REMOTE resolutionHello, I've seen this question posed in a lot of different places and it doesn't seem like anyone e…
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How do I set up unattended accessI already have team viewer on my work computer but I need to access this from my home mac computer.…
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someone hacked my pc via teamviewer HELP ASAPHi some one hacked my PC via Teamviewer i saw the mouse moving and he tried to use my paypal accoun…
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New User for Remote Access - Now cannot start computer with loginBeen using Remote Access for 1 week. Someone at office tried to login computer with usual credenti…
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Remote computer receives any notification keyboard stop working.While using TeamViewer to remote into my work computer. If that computer gets any notification for …
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how do report a scamsomeone up I need TeamViewer scammed me is there anything o can do
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Merged: Timing outThis discussion has been merged.
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Merged: Why am I labelled as a commercial user?This discussion has been merged.
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Merged: Getting kicked off and cant reconnectThis discussion has been merged.
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ConnectionI have a free license that I have been using for connections to family with less than 6 computers. …
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remote teamviewer offlineHello Last august I installed teamviewer for personal use on a small win10 fanless PC. It is (shou…
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Nearly impossible to connect to RemoteHi there, since a few weeks it is nearly impossible for me, to connect to my Windows machine - when…
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How do I remove a device with Teamviewer enabled to add a new phone?I have tried to log on using my new phone but receive a message that I need to replace an existing …
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detailsis there anywhere to go and get a full detailed manual for this operating system for how to use it …
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Can not downloadWhy will this not download
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Time Weaver requires you to pay a bill for an unused service?Good afternoon, last year I bought a Tim Weaver license for 1 year, but this year I no longer need …
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I can't remote I get only a black screenwhat causing that problem
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how do i change the email associated with my accountI am losing access to the work email that I used in setting up my account. Need to change to a pers…
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I do not receive any confirmation emailsHello you guys. For a couple of days i'm trying to confrim my phone to be a trusted device. I don't…
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Lock on Session End no longer available Mac 11.1I'm connecting to a Macbook Pro running TV 15.13.7 on OS 11.1. In the last month or so (I haven't t…
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Deleted DiscussionWhy would my discussion about why my personal phone was flagged commercial be deleted? I was watchi…
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Touches are sent to the wrong place in Landscape Mode (Android)Samsung SM-T950 Android 10 Hi there, When the tablet is landscape, Touches are sent to the wrong p
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