General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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How to add users to accountSomeone at my work place has set up a multi user account while we are working from home but she doe…
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Hard to establish connection. Once connected, gets disconnected immediatelyI am working remotely and using my corporate teamviewer account to access my work's server. However…
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Why is teamviewer service sending so much dataI am working over teamviewer(on a macbook) on a remote desktop. I notice that in my network monitor…
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How do I revoke/unbind my MFA?I'm having problem to log in into my Teamviewer account. It ask me the MFA code (I lost my access t…
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Blocked from accessI am being blocked from accessing another user.
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What to do if I forgot passwords (digits) of double authentication?I remember my email and password, but it keeps asking additional digits of double authentication.
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Remote Printing Error Printing on local desktopHi, I have set up TeamViewer printing and gone through all the steps, and even through the troubl…
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Unable to connect to my desktopI was able to connect to my desktop computer until Saturday when I replaced the hard drive. Now I h…
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Desktop Computer control of remote iPhone?I'm using TeamViewer Quick Support on the remote iPhone. I'm using TeamViewer on the Desktop Compu…
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Windows 10: Teamviewer restarts after power off but not after rebootGood Morning, Lately, I notice that Teamviewer will not be active on my remote computer after I reb…
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Deployment of TeamViewer Host through URL downloadHello, I have just purchased a corporate license of TeamViewer and am in the process of creating a …
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Script error upon exit of Teamviewer 15I am not new to teamviewer, but this is a new installation on a new PC. I see others have had the …
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Account Password ResetI have been trying to help a friend log into TeamViewer and he has forgotten his password. after en…
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How to restore effectiveness to my mouse in the remote PCClicking on anything in the remote's desktop causes the mouse pointer to 'radiate', but NOT produce…
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How to unsubscribe from the commercial version TeamViewerHello! By phone they said to write to support@teamviewer.com. The answer came that this mail is no …
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Cannot remotely connect after updateHi, we have multiple TVs (Wallboards) which we use TeamViewer to connect to. Everything worked just…
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How can I stop my android phone going offline after a short period of inactivity?I have setup my android phone with TeamViewer Host and have been remotely controlling it from a lap…
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Error: Unknown Reason ... cant' connectDear Community, I'm trying to access remotely my Mac Mini but after installing Teamviewer in both…
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Account deletionCan i delete my account and stsrt afresh because i used my work laptop to sign up for the free acco…
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Getting bumped out of MacAfter partner logs off from teamviewer, I get bumped out of my Mac and have to log back in. How to …
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Can i activate the option 'disable remote input' in TeamviewerQS?i can't activate the checkbox on my site. The entry is grey.
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Why does my samsung tablet show I am connected but does not allow me to see the screen dataWhat does it mean "body is required"
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Installed without knowledgeHi, I turned on my computer, and in the lower left hand corner was the Team Viewer application. Th…
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View source Teamviewer IDIncoming connections are logged for users, and it is possible to see what computer the user is acce…
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Microphone throughput for software voice commandsHi, I am using some software that uses voice command input to operate. Is it possible to use a micr…
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Cant find link to cancel auto renew of licenseHi TeamViewer have just charged me for another year without my consent pointing to that they have s…
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Best plan for multiple endpoints that can be connected by multiple access pointsWe have three computers at the endpoint (A, B, C). Multiple users (10 users) would like to connect …
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AccessDoes the computer being accessed for personal use need to have another person there to give a code?…
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Computer ActivityIt would be good to be able to see if a client is active on the PC or how long being inactive so it…
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Unable to Activate TeamViewer LicenseWe purchased teamviewer license in feb 2019 and now when we are trying to activate the license, it …
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