General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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iMac 5k full screenFull screen on imac
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avoid passwordI want to get from one computer to another without having to run to the 1st computer to look up the…
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Connection issueThis discussion was created from comments split from: [Windows] v15.13.6 - Change Log.
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How do i cancel my Teamviewer account?How do i cancel my Teamviewer account?
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DONALD EGGEMEYERGot a call from Teamviewer about closing my account but they first have to access my bank account t…
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No connection to TeamViewer Server - Please check your internet connectionI have never even touched the proxy settings in teamviewer ever. I have no programs that should be …
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EASY ACCESS! What IS it?Frustrated trying to find out what this checkbox does. Gave it my email, nothing happened. Nothing …
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I'm a remote access subscriber. Can I have a personal teamviewer see my screen?I'm a remote access subscriber. Can I have a personal teamviewer see my screen?
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How to submit a ticket?I cant for the life of me work out how to submit a ticket. I select the Submis a ticket item at he …
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So Confused...What to use to connect/manage a Samsung Tablet remotely???Sorry, I'm sure this is very basic, but I'm struggling to even understand which is the right produc…
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Apply license without login?We've been a long time user of TeamViewer. We include the TeamViewer full client in our base workst…
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Merged: Prevent "How to Use Teamviewer" website opens at first login?This discussion has been merged.
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Please pay the license fee that our company does not useDue to the fact that our company declared concordat due to the economic crisis, we notified you tha…
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I have paid my subscription but didn't receive an email with the 'Activate License' buttonHi, I paid using credit card I received the invoice [personal information removed] I also received…
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Teamviewer Full Screen BugI am using Free Trial of Teamviewer in Win 10 Pro. I have dual monitors on host computer. When I pu…
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Strange hotkey problemHi! Been using Teamviewer from home office to access my office computer. For a while, whenever I hi…
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TeamViewer for MacOSI’m on macOS Big Sur and I need to connect to a Mac using macOS Yosemite. Is that possible? Which v…
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Connection not established authentication cancelledI can not connect to any of my computers!! is this a common problem? I have so much I am meant …
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Account activationHi I am new to TeamViewer. First I installed TeamViewer free version. After i purchased a licensce…
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Poor customer experienceHello, As a professional, I needed one Teamviewer license. I was pretty happy with it. One year lat…
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Broke my phone, so lost authenticator access.Hi, im unable to login, however i have this browser added as trusted account. I cannot login as the…
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I have a registered paid version but on this PC it is logged on as a free user. How do I log off theI have a registered paid version but on this PC it is logged on as a free user. How do I log off th…
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Upgrading remotely from Quicksupport V12 or earlier to latest version of Custom Host ModuleThe majority of our customers previously were running QuickSupport on their systems, anywhere from …
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Bulk User Editing through User Management no longer an optionUp until yesterday, I was able to perform bulk user editing of users to set their permissions and o…
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use of dual monitors on both computersIn an article "Multi-Monitor Support for Windows", there is a comment: "If you have …
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Two Factor Authentication - SOLVEDIs Two Factor Authentication working? NEVERMIND ... I was looking for a code to be emailed ...but…
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submit a ticketHi How do i get hold of a teamviewer support person ? If i go to submit a ticket , i get redirecte…
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TV 15 Host Assignment with no user logged inI deploy TV 15 Host with the PDQ-Deployment-Tool in our company. We are using the Microfocus-Client…
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import computersHi Can I export the list of clients (devices) from a different user and import the list on my login…
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Account blocked due to overdue invoice (nothing is overdue!!)I literally just paid for 12 months in October in one go. Teamviewer has been working ok since (alt…
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