General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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No Activation Email - Account not Upgraded after PurchasePurchased Teamviewer annual subscription through my company on July 29 2020, but my account has yet…
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Not receiving password reset email on PAID accountI have a PAID account (not the login email address I am using here) and after I was billed the $588…
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Max processor state too low to connectHello, I was experimenting with max processor state on my host laptop, then left it for a while. W…
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LICENSE NOT RECEIVEDhi, It has been two hours since I received purchase confirmation and I still haven't received the l…
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Impossible to control remotelyHi, I have the following problem when wanting to use teamviewer remotely. I connect to the remote c…
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Apple Setup Assistant blocks remote connectionMore and more frequently I get kicked out of unattended remote connections to Mac computers either …
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TV problem: NO solution.But here are only the complaints why this algorithm does not work or are there also solutions? Beca…
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splitter disappearsWhen I remote control my own computer (from Windows 10 to Windows 10) and open file explorer, all &…
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Can't get remote access to computer using VPN.So I just set up Team Viewer mainly for accessing my desktop PC's files remotely. I'm going on a …
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Can't pay invoiceYou're threatening me sending in debt collectors due to your **bleep** cancellation policy, even th…
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Bug report in user-facing textThe "Unable to connect" warning message (in English) contains the following text: "…
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Window after each sessionIm sure this is being asked alot, but im trying to disable the window that pops up after each sessi…
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My TeamViewer 11 is unable to sign into the TeamViewer ServerSo, starting this week I experienced a new issue with my Windows 10 PC. I have an old Licence of Te…
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Red Light won't go awayI have a bunch of computers at work, all running TeamViewer. No problems on any except for one. It'…
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Outage in Raleigh, NCI have been unable to use Teamviewer for 24 hours. The outage map shows an outage in Raleigh, NC,…
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VPN TeamViewer - "Test Ping" timed outI have updated to the latest version as of now (15.8.3) and disabled TCP/IPv6 in network connection…
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Moderator disable TFA pleaseNeed help disabling TFA on my account. Ticket number 33823632. Juan
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teamviewer account delete and resign iti deleted a teamviewer account from one of my colleagues. now i want to resign his account but th…
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Active Session TV14.6 Copy/Cut and Paste Stops Working on the Host ComputerWhen using the most recent TeamView version 14.6, after a period of time, the cut and paste on my h…
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Session Code ExpireHi All, My question is after i create the session code, how long will it be valid if no one start …
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my license is not activated i have paid alreadyi didn't even receive activation link
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I just bought a business license but my account is still set as FreeI just bought a business license and received a activation mail (and activated my previous free acc…
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Re: QuickSupport: Version out-of-date: Update the remote TeamViewer@JeanK@Natascha& Many Other TViewer Mods, This is starting to get really frustrating. I've be…
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What does it mean to assign device to TeamViewer account? Consequences?Hi Folks, What does it mean to assign device to TeamViewer account? Could there be any uninteded …
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Partner & Client AccessHi all, I've spent a while looking into this now so I’m reaching out for a hand. We as a company …
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License not renewedHello! We renewed the license for the **Please Do Not Post Email Addresses** account **Please Do N…
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Payed for Teamviewer but account still saying free.Hi, I payed for Teamviewer license, but the account is still saying free. I clicked on the activa…
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I can t use the mouseHello, I bought a business licence for my collegue who wants to connect to one of my workstation. …
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Precautions before upgradingHey. What precautions should I take before upgrading?
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How can I activate shortcuts from remote to the host?Hi, Currently if we connect with TeamViewer from a Windows PC to a Mac computer, the windows pc is…
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