Customer Portal
Discussion List
-
Cancel my subscriptionI've never seen anything like this. He's not canceling the bill.. I'm contacting Teamviewer by phon…
-
Paid for license but still shows as "free" accountHi, I paid for a TeamViewer license today but my account still says "Free" in the progra…
-
TeamViewer AccountI have the Team Viewer in my pc and I need it very much for private use. As I understand next to …
-
Unable to log in to Customer Portal!Unable to connect to Customer Portal, keeps saying 'Unfortunately, you have not activated your Cust…
-
Transfer computer-groups to new accountHi all, we just aquired a company with an Teamviewer-corporate-license with 500+ computers in 8 gr…
-
How do I cancel a paid plan?From 2019 we do not use the services of Teamviewer. We used their paid services only in 2018.
-
Unable to pay an invoiceHave a problem which can't be solved despite contacted with support multiple times. My account is …
-
Unable to view ticketI received an email with a link to a ticket that has been opened for me. I am unable to access the …
-
Cancel my SubscriptionYesterday I purchased a Team Viewer license and having now used the software, I don't like it and w…Answered ✓ patricksaccount 354 views 17 comments 0 points Most recent by georgekat General questions
-
Customer Portal Link sent to unknown strangerDear team viewer, I received the license activation PDF, clicked on the activation link and creat…
-
Remaining moves: 0Had 0 remaining moves now for 6+ months in our admin console. We only have 3 computers, but you kn…
-
License not renewedHello! We renewed the license for the **Please Do Not Post Email Addresses** account **Please Do N…
-
Web Connect not workingWhen trying to connect to a saved computer, the error "reason unknown" appears
-
Ticket for cancelling TeamViewer Business: Several days passed without an answer or progressOn July 5th, I submitted a ticket to cancel my TeamViewer Business subscription before the renewal …
-
License Renewal, Unfortunately, you have not activated your Customer Portal account. Please click onGood Day, My license is close to expiring. When I try login to renew the license I keep getting an…
-
**bleep** timeout on community portal to correct the postHi, can admins somehow correct the community portal safety timeout feature? For example, if you f…
-
Can't buy additional channels. Button not working.Hello. I can't buy additional channels because your button show me this message: "Unfortunate…
-
Using pointerWhile viewing a friend's screen, where can I find a pointer to point to items on my friend's comput…
-
Is this the worst supported forum ever?hey everyone, ist there actually any people from teamviewer trying to help out here in the forum? …
-
extend free trialHi, i have been using teamviewer as a free trial and have now been notified that it as expired, I …
-
Using the Quick Support.exe in VB6 and Windows 8.1Hi All I am trying to launch the QuickSupport.exe(Teamviewer 15) from my application. My Applicat…
-
Startup Screen Does not Display ID and PasswordWhen I start up teamviewer I see a window with my ID and password on the left, some tabs on the lef…
-
How to submit a ticketIf you're not able to find an answer to your question here in the Community, or in our Knowledge Ba…
-
Account shown as Free Trial despite activating licenseI activated my TV license a few days ago buy my account still says I'm on Free / Trial Version - wh…
-
Recover TeamViewer company profileHello, we are trying to access our company profile account but we don't know which email has been …
-
I want to cancel my purchaseII just purchased a personal use license yesterday, my card got charged, but I received no emails r…
-
How can I cancel my suscriptionGood Morning, I want to make sure that my suscription won't be renewed automatically. How can I d…
-
LicenseHow many license I need to purchase for one pair of systems?