Customer Portal
Discussion List
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How to submit a ticketIf you're not able to find an answer to your question here in the Community, or in our Knowledge Ba…
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Account shown as Free Trial despite activating licenseI activated my TV license a few days ago buy my account still says I'm on Free / Trial Version - wh…
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Recover TeamViewer company profileHello, we are trying to access our company profile account but we don't know which email has been …
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I want to cancel my purchaseII just purchased a personal use license yesterday, my card got charged, but I received no emails r…
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How can I cancel my suscriptionGood Morning, I want to make sure that my suscription won't be renewed automatically. How can I d…
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LicenseHow many license I need to purchase for one pair of systems?
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New License Purchase/Upgrade - No Confirmation or License Received (24 Hours Later)I Upgraded and Purchased the Premium 50 user licence and paid on my credit card, i've had no confir…
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Teamviewer premium subscription stack in Summary while already paidHi, I have purchased the premium subscription but stacked in Summary and can't move on with the ord…
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Community notifications errorSince the registration I can't reach the account notifications page. I got this error:
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No confirmation - Waiting for License After PurchaseI've payed for a corporate licence and didn't receive anything! What is happen!
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Failed payment and lost moneyI was proceeding with the license purchase and got back the "timeout" result. My bank acc…
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disabling some keysGood day, I want to disable some keys when the other party connects to you. Is this possible?
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Either your license or your partner's license is blockedhello, I have purchased a license and still have this problem. can someone please help me with th…
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Teamviewer Tensor Management Console - ViewI am not able to see the Channels Group`s name in the channels list. Only first letter is visible a…
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Accounts contact via emailI need to have an email address where I can send an email to for finance support. My creditcard h…
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No autorenew anymoreSo first off im using teamviewer for many years now and a happy user. However something strange ha…
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Changed email address, but still get news from Teamvewer in the old oneI changed my email address some months ago, but I still get newletters from Teamviewer in my old em…
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LED to indicate that remote access is onHi, is it anyway possible to have some signal out from my Home PC when using it in remote access? …
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Leaving a link to google reviewHello, My support team use TeamViewer daily to support our customers, as helpfull as the TeamViewe…
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Can't create support ticketI can't create a support ticket since I can't login to the support system. There is no link to crea…
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Block File transfer with policyWe want to put teamveiwer in citrix so the ppl behind the citrix session can get help but we dont w…
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Teamviewer SubscriptionHello, I've used teamviewer for work and personal on the same computer. My work account was used …
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Either your license or your partner's license is blockedGreetings, We're an IT solution company based in morocco, as of yesterday 3 out of our 4 business …
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Random connection from user transferring files back to themself.As you can imagine, I do not know who that is, but my password is a 10 character randomly generated…
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Poor Accounting by Teamviewer!!Updated my licence through the management consul portal and now receiving mails to tell me I need t…
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TeamViewer Website Language DetectionI don't know when this happened, but every time I visit TeamViewer's main website: www.teamviewer.…
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BUY THE PRO,STILL FREE VERSIONPlease help me for this question. I paid on my phone, but the account still free version.
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Provider restrictionsGood day! Faced with restrictions on your part to our customers who come with pool **Please do not …
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Customize Ticket SubjectCan we customize the subject and the content of the email sent to administrator by teamviewer ticke…
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Payment by credit cardWe have activated a corporate license with payment method by wire-transfer, but due to internal pro…