Customer Portal
Discussion List
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How to increase the duration of the session video recording?I tried recording but it stopped automatically after about an hour. ( Paid Business Subscription ) -
How Can I activate my license without an invoice number?I just purchased a new TeamViewer Business Plan (Single User) that I need to use urgently. I did re… -
Merged: Assistance Needed: Activation Email Not Received for TeamViewer Remote Access LicenseThis discussion has been merged. -
Merged: Session time limitThis discussion has been merged. -
MacOS 10.11.6 El Capitan TeamViewerLets see if I have this… "TeamViewer implementing changes to ensure that all our users are usi… -
LicencesI paid for premium subscription but I can't see the expiration date of my licences in the section &… -
Where is My Subscribtion ?Hello, The Teamviewer business plan I purchased has not arrived for 2 days. You sent me an e-mail… -
When will Last Active column be fixed? What's the workaround until then?Currently when going to Managed Devices under Company Administration, the "Last Active" c… -
I have activated my account 3 times now but it is still showing as a free versionI purchased TeamViewer remote support today. We need it to be able to remotely control the computer… -
How to find ordinary TeamViewer?I have signed into TeamViewer to help my wife back home with her computer but I find myself on a co… -
1Link Surveys to CommentsSurveys are great, but once done, they're lost to follow-up. Each survey could have a permanent li… -
Corporate Accounts only seem to be tied to one personWe purchased a Corporate License - 3 channels up to 1000 computers. It appear that only 1 person (… -
witing for my link or invoice to activate customer portal account.Hi Larry Hunt, Thank you for choosing TeamViewer. We have received your order [removed per Communit… -
Teamviewer Scam?Early last year I signed up with a person or business claiming to be Teamviewer (should have known … -
1Allow end-users to add users in CC when creating a ticketHello Are there plans on adding a feature to allow end-users to add other users in CC when creatin… -
I can not activate my customer portalGood morning, I have bought a Remote access license with email address. This email adress has a pre… -
Can't access support portal to raise a ticket. TO CANCEL!Your customer portal is not working. I need to get into the the customer portal to raise a ticket, … -
RESOLVED: Can't open TeamViewer website on my home PC.I get this error in my Chrome browser on Windows 7 when I try to open TV website. Could you please … -
Not getting confirmation email containing a device authorization linkTrying to login to TeamViewer using new computer. Not receiving confirmation email containing a dev… -
Unfortunately, you have not activated your Customer Portal account.I cant get a single account working right now. Tried an old account that had an old company licens… -
Why am I not getting the authorization email when logging in from a new device?I've checked my spam and tried everything but I just can't get the authorization email so I can gai… -
Need to pay but cant access Customer Portal - Support are not really helpingFor weeks I have been trying to access the customer portal so I can pay my subscription. I type in … -
Can't send a ticket, can't log to the customer portal. Help please !!!!!I have three accounts for my business. Each of them has a valid license. I want to cancel two of t… -
Unable to log in to customer portalI am trying to log in to the customer portal to raise a support ticket, but the log in process is j…
