General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
-
MacOS Silent Install for TeamViewer HostI am struggling to find a decent KB article with a walkthrough for this. We are using an MDM (Mosy…
-
Need a special configuration if I have external monitor?I'm using a laptop with a external monitor to expand the screen. My problem is when i start windows…
-
How can I use Recent, Home, Back button?Dear Sir, my remote access is not working properly. Because, there is recent , home and back button…
-
Remote location version issueTrying to connect to laptop remotely, but I am getting a message saying that the remote location ne…
-
change default authenticationWhen we use TeamViewer, we are using our own Active Directory account to authenticate. Annoying is…
-
Teamviewer is closing after launching itHi all, I'm using Teamviewer for personal use. I had it installer on a machine, but then I needed t…
-
Licensed teamviewer 6 connection errorMy teamviewer 6 with a license number give an error " not ready, check your connection " …
-
Cannot connect but everything is onSo I have been trying to connect to a PC through a TeamViewer for some time now. My device is allow…
-
How can I download the free TeamViewer software on an iMac running OS 10.11?I'm trying to help a friend who is in an assisted living facility use her computer. She tried to do…
-
black screen feature not working since ver 15.14.3The black screen feature (critical for our application) was broken starting with version 15.14.3 an…
-
"Request Help - Help me!" button is disabledDear all, I've a question about TeamViewer host requesting help button. When I tried to click on it…
-
unable to retrieve Teamviewer account (individual)Hello, I have a Teamviewer account, unfortunately, I enabled double authentication and I changed m…
-
Team viewer disconnecting from the userHi, support, We have 2 accounts in the team viewer. We have an issue that it's often disconnecting …
-
In-Product MarketingSo this bothered me for a long time now. As a paying customer, I still get In-Product Marketing. N…
-
Mass Deployment (SCCM)Hello, I have problems with Mass Deployment and Custom Config with the MSI file. Is it possible t…
-
How to remote control my android from my PC without Allow/Deny promptHello I need to be able to remote control my phone without the prompt for allow or deny. I have the…
-
How to use TeamViewer on RDS?All my users log into Microsoft Remote Desktop Servers. How do I set up TeamViewer, so when a user …
-
Why did my post disappear & how do I contact the community admin?I recently posted a question (1/30/2021) and today (2/1/2021) I checked to see if I had gotten any …
-
Mac ConnectionsMy wife using TeamViewer on her Mac using Big Sur 11.1 can connect and control my Mac on High Sierr…
-
Subscription cancellationHi, I would like to cancel my auto renewal subscription for team viewer account. Regards, Karthik K…
-
IP Address ChangeSo for years I've always used static IP addresses when connecting my home and office computers. Now…
-
My licence disappearedI have premium licence expering on 11/2021. From saturday I had problem with that licence. I can se…
-
Can Never Find Teamviewer Change LogsI'm a long time Teamviewer user and love the product. But I absolutely HATE these forums. I can NEV…
-
Problem with my premium licenceI have problem with my TeamViewer Premium licence (Account ID: [personal information removed]). It …
-
Screen blurryWhen I use the TeamViewer app on my iPad Pro the screen is blurry. So have tried all different res…
-
new printer driverHi everyone, this morning my teamviewer session asked me to reinstall the remote printer driver whi…
-
My teamviewer account is not active !!Hi, My computer has changed, my teamviewer account is not active on the new computer. When I try to…
-
Which TeamViewer to installI am trying to troubleshoot my mom's android phone when she calls me with issues daily . I feel ba…
-
Recovery Code Not Working To Disable Two Factor AuthorizationI have multiple computers. Consequently, I have a different Teamviewer Account per each. On one o…
Categories
This Week's Leaders
Popular Tags
- Issue 1,441
- TeamViewer 15 1,402
- Android 1,314
- Question 1,282
- Windows 1,267
- TeamViewer 14 1,256
- macOS 726
- Linux 664
- iOS 576
- TeamViewer 12 372
- Remote control 346
- Other 337
- Management Console 320
- Technical question 319
- Changelogs 278
- Commercial usage 276
- remote access 232
- Tech Support 213
- TeamViewer 13 206
- Ubuntu 199
- Account 171
- Meeting 141
- Host 138
- Support question 135
- QuickSupport 134