General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Teamviewer support ticketI'm currently on a final notice to pay for a renewal of a teamviewer license. I've had a support ti…
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Remote Control requesting ConfirmationI use TeamViewer to help friends and family that are remotely located. I have setup remote access o…
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Cannot connectWe connect to all computers but one. it keeps saying The screen cannot be captured at the mom…
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Cannot allow disk access macWhen i try and allow disk access, instead of saying no option specified like the other 2 options di…
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Not able to use a free private account after logging in with a PAID account on the same PCHello All, I am a newbie to this forum. To start with, has anybody noticed how difficult it is to …
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Partially blank screen on remote computerI am trying to connect to a remote computer that I have connected to before. I can successfully lo…
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Connection problemsTrying to connect to my home computer to access personal files and it locks me out and will not con…
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I paid for licence and activation has gone to random email addressI paid for a licence, setup my account, correct email, and the site has sent an activation email to…
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Error creating company for corporate license.Hi there. We have a comporate license. Access to the account has been passed my way for management/…
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Registry EntriesWhat Registry entries or keys affect "Lock remote computer" and "Timing out inactive…
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Screen not displaying correctly when clicking on programsSpoiler (Highlight to read)Screen not displaying correctly when clicking on programs remotly the st…
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Payment inpossibleHi, I tried to pay an invoice and always get a message "something went wrong, contact support…
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Account paid showing as freeI have paid & activated my account but it is showing as free? Please help
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Logging inTrying to make an account with my work email and team viewer says ive already used the email to sig…
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Merged: Unrecoverable Error StartupThis discussion has been merged.
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Easy accessis there a way of establishing connection between 2 pc's without having to enter a new passord each…
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Android to androidHello. I have an S10 and a Oukitel K13. I have installed the HOST app on the 13 and normal app on …
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TeamViewer Management Console Incredibly Slow, Freezing, and Erroneous at times..The TeamViewer Management Console for our organization began to show a very steep decline in usabil…
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M3-SM15W Android 8.1.0Hello, We are using the M3 SM15-W device. Android version 8.1.0. I installed the Teamviewer and qui…
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Teamviewer Comercial Product WONT CONNECT to Current Clients !!!!Why the heck would you make it so that the Teamviewer Licensed product will not connect to an older…
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Changing IDHow can you reset the Teamviewer ID on a Windows 7 machine?
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Teamviewer host on chrome osWe have a custom msi file to deploy our custom host on our windows computers. However we also have …
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Free Version Timing out but I am a commercial customer!Fired up TeamV this week and have started having problems on my W10 Laptop. It has worked fine for …
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Clients delay when opening TeamViewerRecently, when I try to connect to one of our user's computers for remote support, my session will …
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cancel my accounti don't want my account to be renewed so please cancel my account
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Disable >>> How to Use TeamViewer <<< log in messageHi, this should be simple but apparently not. the below link starts every time a user logs on. fi…
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What is the difference between TeamViewer Session and TeamViewer ConnectionHello, does anybody know what is the difference between: * TeamViewer Session with session code s…
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[FINAL NOTICE] email, but can't pay because it says its already paidSo I'm getting spammed with emails saying "Overdue", "Final notice". When i go …
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windows 10 installation failson a new windows 10 machine clicking TeamViewer_Setup.exe does nothing at all. I have allowed it to…
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