General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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LAN only issues - can not connectHi There I've emailled tech support and no repsonse so far so... I am trying to use TV in LAN onl…
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TVMainThreadCallHello! I try to use TeamViewer 14. When I try to launch Teamviewer I give message: Please help…
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How to automatically record remote access session from others to my PC?Hello, How to automatically record incoming TeamViewer remote access session from other device/per…
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Remote management Huawei MediapadI use TeamViewer in non-commercial mode and I need it to manage a laptop and a Huawei Mediapad M3 L…
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How secure is "Incoming LAN connections accept exclusively"?Sorry but I am not that savvy when it comes to networking. But this means that even if people have …
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How to cancel for a refundI want to cancel my subscription for a full refund. The service is not what my work is looking for.…
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Not receiving verification emails from Team ViewerHello. I'm accessing the community from an alternate account, as Teamviewer no longer sends emails…
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issues connectingI am using Windows XP service pack2, when attempting to connect to another device I get a meassage …
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Notifications for a device going online when it's turned offHi, I've got TeamViewer installed on my pc and my smart android TV. Every once in a while while on…
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Unable to log in to Customer Portal!Unable to connect to Customer Portal, keeps saying 'Unfortunately, you have not activated your Cust…
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Multiple remote control sessions on same screenI am using Teamviewer to remote control and monitor a bunch of monitors showing production status i…
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Personal computer for workI am sure this has been answered before but I could not find the exact answer on how to proceed. I…
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TeamViewer opens a strange window when application is closedWhen I close the TeamViewer application, a strange window is opened: My Windows 10 Pro is insta…
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can't connect to the companythe problem just as the photo shows
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Transfer computer-groups to new accountHi all, we just aquired a company with an Teamviewer-corporate-license with 500+ computers in 8 gr…
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my teamviewer isn't active please helphello team, yesterday am buy a business teamviewer but its not active till now and i got one key b…
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installing Teamviewer on a used computerhow can i install Teamviewer on a used computer where there was a Teamviewer account on it prior to…
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This device has been blockedHi there, So I worked at a company for a while, which I have since left. Whilst I was there I had…
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Trusted Devices: troubleshootingWhile trying to login from a different device, I get the message that I exceeded the number of allo…
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Can't control mouse through remote desktop (WINDOWS)Hello, I have an issue where I can connect to a machine that is running teamviewer unattended acces…
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How do I cancel a paid plan?From 2019 we do not use the services of Teamviewer. We used their paid services only in 2018.
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Quick Support InstallationHi My company is producing medical devices and would like to include TeamViewer support. Specifica…
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Wake-On-LAN via local IP addressI have a very simple question that I can't seem to find the answer to. I am connecting to my office…
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Teamviewer support ticketI'm currently on a final notice to pay for a renewal of a teamviewer license. I've had a support ti…
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Remote Control requesting ConfirmationI use TeamViewer to help friends and family that are remotely located. I have setup remote access o…
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Cannot connectWe connect to all computers but one. it keeps saying The screen cannot be captured at the mom…
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Cannot allow disk access macWhen i try and allow disk access, instead of saying no option specified like the other 2 options di…
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Not able to use a free private account after logging in with a PAID account on the same PCHello All, I am a newbie to this forum. To start with, has anybody noticed how difficult it is to …
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Partially blank screen on remote computerI am trying to connect to a remote computer that I have connected to before. I can successfully lo…
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