Account Recovery
Discussion List
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Merged: Individual user is marked as commercial useThis discussion has been merged. -
Account DeletionHi all, I was wondering how I can delete Teamviewer accounts? My issue is I have lost my 2 factor a… -
Link to reset ID is brokenMy personal use account was incorrectly detected as business use. After filling out the entire for… -
Departure of the worker we do not have access data for TeamViewer Premium, Remote Worker AddonHello, I need help with access to our company account after the worker who managed it left. We ha… -
Any suggestions what to do if your TFA device/recovery password is gone - current page is dead link?As question says I lost my TFA device/recovery code, when I click "I need help" I get dir… -
Im getting Invoiced. But my Account is showing Free. Not able to submit ticketHi Im getting invoiced yearly. But my account status is showing Free. Im not able to submit ticke… -
Impossible to recover accountHello, I had an account created and I forgot my password, when I give it to recover this I do the e… -
Can’t recover account even with Recovery CodeSo back in 2016 I signed up for TeamViewer. I used the free version for a little but haven’t used i… -
TeamViewer Account Falsely RestrictedHi everyone, My TeamViewer account has been falsely marked as being used for Commercial Use, which … -
I have RecoveryCode for TeamViewer but cant sign in on my account.Hi, I had to factory resset my mobile phone few days ago and I forgot about Authorisation apps (Aut… -
University TV account has overridden my personal TV accountWondering if anyone here can help me, and sorry if been asked before but a google and community sea… -
Cant find a place to enter Recoverycode to disable 2FAI broke the screen of my phone, so i cannot access the google authenticator app. But fortunately i … -
Cannot activate licence - asking for security codeHi guys I just paid for a remote access license and received the activation email. However when I c… -
Re-Created AccountHi All, I have just had to re-create my account but I have not requested it be deleted in the first… -
My email address is already in useDespite the fact that I have never created a Teamviewer account before today, it seems that not jus… -
Merged: Need to disable 2FA, but don't have access to Auth app or emergency codesThis discussion has been merged. -
Locked out of main TeamViewer accountI had a hacking incident in September/October of 2017. I have been locked out of my main account fo… -
My company was bought out so my email account is gone - can I change my email?I have a "lifetime" subscription, which is supposedly good for another few years. My acco… -
Lost accountHi everyone, I have another account that I would like to connect to but I no longer have the passw… -
Transfer phone number to a new account?Hi! I forgot my previous TeamViewer account's password and the email address of that account can't … -
I lost my email name but I remember my display name and password.I entered the wrong email address to sign up. But the account I use now asks. I’m a new member and … -
Two Factor Authentication Deactivation IssueFirstly, I am a free licence user for my person devices. I have 2FA enabled on my account, however …
