Customer Portal
Discussion List
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LicencesI paid for premium subscription but I can't see the expiration date of my licences in the section &…
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Where is My Subscribtion ?Hello, The Teamviewer business plan I purchased has not arrived for 2 days. You sent me an e-mail…
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When will Last Active column be fixed? What's the workaround until then?Currently when going to Managed Devices under Company Administration, the "Last Active" c…
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I have activated my account 3 times now but it is still showing as a free versionI purchased TeamViewer remote support today. We need it to be able to remotely control the computer…
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How to find ordinary TeamViewer?I have signed into TeamViewer to help my wife back home with her computer but I find myself on a co…
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1Link Surveys to CommentsSurveys are great, but once done, they're lost to follow-up. Each survey could have a permanent li…
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Corporate Accounts only seem to be tied to one personWe purchased a Corporate License - 3 channels up to 1000 computers. It appear that only 1 person (…
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witing for my link or invoice to activate customer portal account.Hi Larry Hunt, Thank you for choosing TeamViewer. We have received your order [removed per Communit…
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Teamviewer Scam?Early last year I signed up with a person or business claiming to be Teamviewer (should have known …
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1Allow end-users to add users in CC when creating a ticketHello Are there plans on adding a feature to allow end-users to add other users in CC when creatin…
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I can not activate my customer portalGood morning, I have bought a Remote access license with email address. This email adress has a pre…
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Can't access support portal to raise a ticket. TO CANCEL!Your customer portal is not working. I need to get into the the customer portal to raise a ticket, …
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RESOLVED: Can't open TeamViewer website on my home PC.I get this error in my Chrome browser on Windows 7 when I try to open TV website. Could you please …
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Not getting confirmation email containing a device authorization linkTrying to login to TeamViewer using new computer. Not receiving confirmation email containing a dev…
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Unfortunately, you have not activated your Customer Portal account.I cant get a single account working right now. Tried an old account that had an old company licens…
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Why am I not getting the authorization email when logging in from a new device?I've checked my spam and tried everything but I just can't get the authorization email so I can gai…
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Need to pay but cant access Customer Portal - Support are not really helpingFor weeks I have been trying to access the customer portal so I can pay my subscription. I type in …
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Can't send a ticket, can't log to the customer portal. Help please !!!!!I have three accounts for my business. Each of them has a valid license. I want to cancel two of t…
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Unable to log in to customer portalI am trying to log in to the customer portal to raise a support ticket, but the log in process is j…
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Error with mac, registering Asset ManagementSorry an error occurred while processing your request. mWgKB3R6Tfe-3-1-35-bE6 i get a similar error…
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Customer Portal Link from email does not workHello, the customer portal link takes me to a URL that says I do not have access to the site, but i…
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Cancellation and Customer portal for Canada not workingSo, I created a ticket to cancel my subscription (supposedly "7-day guarantee"), but got …
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Activation Link Server Errorwhen I click on the Activation Link from the Activation email, I get an internal server error. If …
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Activate LicenseHi, We purchased Business teamviewer on the 17th April through the trial version we were using but …
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Why does teamviewer charge for my deleted account?Hello, I've received an e-mail that has to pay my debt I didn't know. I subscribed to teamviewer'…