General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Remote access several PCsHi, Sorry now if this is too basic a question, but I'm unsure what the answer is. We are a softwa…
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"Either your partner isn't connected to the internet or your partner's TeamViewer isn't running yet.My wife's PC WAS registered as 'online' until recently. Now it is not, and I get this message when …
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Policy to set the unattended access password.Can we create a Policy to set the unattended access password and prevent anyone from changing it?
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Remote printing Mac Catalina to Windows 10 2004We have a user on Mac Catalina using Team Viewer 15.8.3, to connect to a Windows 10 2004 (also runn…
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Teamviewer 11 Reactivation after Windows UpdateI have teamviewer 11 installed and licensed on two computers (as per the licensing agreement I beli…
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Slower connections getting unusableI just tried to connect to someone. Both of us are on 100 nbn and have good modems. After connectin…
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I can see the screen but I can't control on windows 7I can view from my Windows computer but I can't control
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licence not freeI have a problem, it tells me that my computer is a company, and I use it for private use, it tells…
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No password appears on clients computerMy client who just downloaded Free version of Teamviewer so I could see her screen to help with som…
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Using Teamviewer to manage remote desktop users and computersI've purchased a premium licence to allow two users to access two remote computers at our office fr…
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Reason Unknown ErrorI've been getting the "reason unknown" error every time I try to connect from work to hom…
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Password Email reset and no link on PAID Accountpaid for teamviewer I have the invoice sitting in my emails yet can't reset my password as I'm not …
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Cancel my order within 7 days money backHello I made an order today 28-April and while i was processing the order, i got an error that the…
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Cancel my SubscriptionYesterday I purchased a Team Viewer license and having now used the software, I don't like it and w…
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Customer Portal Link sent to unknown strangerDear team viewer, I received the license activation PDF, clicked on the activation link and creat…
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Invalid personal password when none is setHi, we have a corporate TeamViewer account and I am using the Host MSI package to deploy TeamViewer…
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Single User Business Licence still shown as "FREE" licensepaid invoice 2 weeks ago but our license is still shon as a free license.... nothing heard from sal…
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Purchased a business license but account is still set as freeHi, My company purchased a business license but when I created and validated my account to sign up…
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No email after purchaseI have done a purchase of a personal license and have not received any kind of confirmation, and my…
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TeamViewer - Connecting to Another Computer to Print Documents - Print image is SmallerWorking remotely I sometimes need to connect to the office computer using TeamViewer. Whenever I ne…
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Cancelled order + re-charged with a higher amount without being notifiedIn error we purchased the single user business version of team viewer and payed via paypal, That h…
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I bought two licence mistakenly. So I want to refund one of the twoHi, I send feedback. But I write same question here. (removed by moderator) I used teamviewer bus…
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option to remotely control a computer gone.Fully licensed version of 15, was working this morning, and now suddenly after i disabled in produc…
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Your activation link is expiredHi, is it possible to re send activation email as i was away from work last week when the license w…
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Bring back V9 Feature - Seperate Windows for Computer ConnectionsHello How can we bring back the seperate window for seperate computer connections? One of the bes…
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No audio from my Mac...Hi, I use Free TeamViewer version for a personnal usage. My computer is a Mac. For now I can set …
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Copy Past Text from TV PC to main PC not workingHi, I recently noticed the copy past text from TV PC to my main PC no more working. I tried to fi…
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File Transfer from android to android deviceNeed to know how to transfer files from one android to another android device. Currently connection…
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Unable to connect to mac from PCCan't connect to a mac from a pc. It just flashes one screen for a milli-second and says Connecting…
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Lock remote computer by start sessionHello everyone, Is it possible in any way to set up team viewer so that when starting a sess…
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