General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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IP location trackingHi everyone, If we're using free version, Is it possible to track the IP of the person who accesse…
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Migration does not workAccording to this article https://community.teamviewer.com/English/kb/articles/109705-migrate-your-…
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Version 15.x of Teamviewer hangs at Starting TeamViewer ...I was using the latest version of 14.x but received a message that older versions are no longer sup…
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Merged: How to *actually* get a TeamID to get reset?This discussion has been merged.
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Why can I only connect from my laptop to the one & only other computer about 10% of the times I tryno connection even when it says it is good
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Can't find the additional manager granted easy accessI am using TeamViewer Host to grant easy access for one device, and i am the only people using it, …
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Device groups...I have several device groups that are empty and I cannot delete them. How do I do this?
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Remove duplicates removes name...When we migrate devices in TeamViewer Manager Console, the last step is to "remove duplicates&…
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Device group properties not showing up during right click optionI'm trying to delete a device group by right clicking it and selecting "properties" and n…
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Rama Fentonhow do I get remote access working
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Merged: When is the reboot button returning to the standalone client, as its still in the lagged we…This discussion has been merged.
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Mouse cursor not reflecting tools in Adobe AppsI am working remotely from my laptop. When using Photoshop and Illustrator, the cursor does not cha…
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Duplicate contacts in TeamViewerHello, I am having trouble identifying duplicate devices in TeamViewer. I know there has never bee…
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How long lasts a session ?Hi there I would like to know how often changes the password during a session ? I started to open a…
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Endpoint migration for clients - problemHi! I performed the recommended endpoint migration for clients, after which most of my computers do…
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why do I have to reboot my system after finishing a remote teamviewer session?why do I have to reboot my system after finishing a remote teamviewer session?
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No longer showing teams call notification windowIts ironic that the app is called Teamviewer, because recently, it has stopped displaying the Micro…
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Merged: How to revert to an older version of TeamViewer Remote?This discussion has been merged.
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Personal and Corporate account interactionI have used a personal Teamviewer account for years, and I know have a corporate account at my job.…
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all managed devices (alle verwalteten geräte)To the right of the All managed devices field, it says 2/3 devices. What do 2 and 3 mean? Further d…
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"free" version doesn't work - nags and timeouts - how to make it work while i migrate to [...]?dysfunctional kreppe [Title edited: Third-party product]
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macOS user can't connect to Windows on lock screenWhen I use the Mac version of TeamViewer to connect to a Windows PC that is on the lock screen, it …
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A lot of defects when connecting to windows 11Ever since I upgraded to Windows 11 , teamviewer is not working well, when connecting from other ma…
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Can anyone tell me how a UK bank was able to see that teamviewer was installed on a Windows PC?The session was purely web browser based.
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No LAN connections if no InternetCan I ask a really dumb question? If I do not have an Internet connection, the option to "Cont…
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Keep appearing "Connecting" while I pressed remote request......I do not know why my PC could not connect to my office PC by remote control function. In previous m…
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TeamViewer won't connect to Synology NAS.I have installed TeamViewer on my new Synology DS720+ and started the TeamViewer app on the NAS. It…
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Teamviewer Server with Headless ServerI have a headless server running Windows Server 2008 R2. After searching through the internet, I kn…
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