License query
Discussion List
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Strange licensing issue on one machineWe have a four channel corporate license, with mobile support - everything works as it should. Howe…
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Force Upgrade?I have a teamviewer 12 license and I am getting the upgrade to 15 message, and a 5 minute disconnec…
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Does my corporate license cover both parties when the other party is a business?We have a corporate license and want to use TeamViewer to support external businesses but we don't …
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Merged: Incorrectly identified professional useThis discussion has been merged.
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Licenses overlap due to emergency purchaseI have a Teamviewer 7 license purchased 22 Nov 2011. I used this license on a laptop running Windo…
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Merged: Connection still doesn't work after non-commercial resetThis discussion has been merged.
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Remote Access - Have license, times out after 1 min, block immediate reconnectsHello, I purchased a Remote License in November 2020 (~$300) to access a combination of 1 work pc a…
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Merged: Suspected "commerical use" fraud from "Team Viewer so-called team!This discussion has been merged.
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Account stuck being upgraded to business planHello, Everytime I try to do a remote session I get kicked out and it says that I reached my se…
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Need to escalate my ticket to the corresponding department IDMy license Teamviewer has been disabled without any notification from teamviewer even if the licens…Answered ✓ Abdel_Morocco 32 views 2 comments 0 points Most recent by Abdel_Morocco General questions
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Account shows unpaid even after uploading proof of payment twice.Account shows unpaid even after uploading proof of payment twice.
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Pilot LicensingI bought a TeamViewer Pilot license and activated it with my account for testing. Now I want to tra…
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Paid to move from 10 to 15 due to end of life, and I get an email saying I get 4 years FREE???Ok, someone PLEASE correct me here; I cant believe what I'm seeing could actually be correct. Bac…
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Reactivating TeamViewer licenseHello, I have a due invoice that was now paid, but my account is still showing as Free. How can I h…
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License upgradeWe have the perpetcual TV13 license. If we upgrade to the latest version or add more channel, will…
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TeamViewer Business License wont activateWe just got TeamViewer business through TechSoup for our non-profit organization. I clicked on the …
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Merged: formal complaintThis discussion has been merged.
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Invoice paid, account still free, can't upload payment confirmationHi We paid the invoice but system says invoice is still not paid. When try to upload payment confi…
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Not able to connect to particular partner computer. But connecting to other computerNot able to connect to particular partner computer. But connecting to other computer. when trying t…
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TeamViewer License Agreement Problem Question(There may be some mistakes in the translation. We are Korean users.) We have been using'Team View…
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License activation mail not receivedI received an order confirmation email today (Novembet 20th, 2020), however I did not receive the l…
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account appears to be blocked for non-paymenthi, for the umpteenth time this morning the software does not work as it is blocked due to non-paym…
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License activation mail not receivedI received an order confirmation email, and I also received a message saying that the card payment …
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I have not received the activation amd invoice emailsI used the free license to help an 83-year old friend with her PC. One day her grandson used her PC…
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How much time it take ?Hi, I have purchased team viewer license my order # is order #118E**Please do not post TeamViewer…
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Invalid Token / Paid Activation issueThis is newly paid License. TeamViewer Management console shows "Free" under username but…
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Remote Access Licence payed but not activedHello, I payed a licence Remote access and received my Activate link. I have activated it and cre…
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Activation email not receivedDear Support, I have ordered a Teamviewer Corporate license after receiving quote number**Informa…
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Cannot activate remote access plan despite following instructions hereHi, I had a business license and downgraded to a remote access license. I received the activatio…