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License query
Discussion List
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Licensing covering external companyWe subscribe to a TeamViewer corporate license with 5 licenced users and 5 remote sessions One of o… -
How to license Team Viewer 15 with an upgraded v9 license?Hi All, We support a client who gets remote support for their accounts via TeamViewer. Oh course th… -
Business license assigned to wrong userI have an account that has a business subscription but it's assigned to the wrong user. I tried co… -
You are approaching your limit for licensed users?????Hi Team I have a valid Business License, which is meant to be for 1 Licensed User and up to 200 Man…Accepted Answer nestor_riquelme 196 views 8 comments 0 points Most recent by Ying_Q General Questions -
Strange licensing issue on one machineWe have a four channel corporate license, with mobile support - everything works as it should. Howe… -
Force Upgrade?I have a teamviewer 12 license and I am getting the upgrade to 15 message, and a 5 minute disconnec… -
👉Please help us! The TeamViewer Team needs you input 👇Hi everyone, We need your help and expertise! If you are already a TeamViewer customer, we'd appre… -
Does my corporate license cover both parties when the other party is a business?We have a corporate license and want to use TeamViewer to support external businesses but we don't … -
Is this kinda scam? Creditreform Göppingen Engelhardt asks for money.My individual TeamViewer account has merged with my corporate account since early 2021. And my acco… -
Merged: Incorrectly identified professional useThis discussion has been merged. -
Licenses overlap due to emergency purchaseI have a Teamviewer 7 license purchased 22 Nov 2011. I used this license on a laptop running Windo… -
Merged: Connection still doesn't work after non-commercial resetThis discussion has been merged. -
Remote Access - Have license, times out after 1 min, block immediate reconnectsHello, I purchased a Remote License in November 2020 (~$300) to access a combination of 1 work pc a… -
Merged: Suspected "commerical use" fraud from "Team Viewer so-called team!This discussion has been merged. -
Account stuck being upgraded to business planHello, Everytime I try to do a remote session I get kicked out and it says that I reached my se… -
Need to escalate my ticket to the corresponding department IDMy license Teamviewer has been disabled without any notification from teamviewer even if the licens…Accepted Answer Abdel_Morocco 24 views 2 comments 0 points Most recent by Abdel_Morocco General Questions -
Account shows unpaid even after uploading proof of payment twice.Account shows unpaid even after uploading proof of payment twice. -
Pilot LicensingI bought a TeamViewer Pilot license and activated it with my account for testing. Now I want to tra… -
Merged: Connection blocked after timeoutThis discussion has been merged. -
Paid to move from 10 to 15 due to end of life, and I get an email saying I get 4 years FREE???Ok, someone PLEASE correct me here; I cant believe what I'm seeing could actually be correct. Bac… -
cancel subscriptioni want to cancel. cannot find where to cancel on website and phone reverts me to here -
Merged: Non-commercial use! I have some problems with a license that does not exist...This discussion has been merged.
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formal complaintHi , My free license has been converted to business without justification nor warning. I was forc… -
Removing License from the computer with Windows 10My computer with Windows 10 no longer belongs to my former employer. Now it is my private computer.… -
Reactivating TeamViewer licenseHello, I have a due invoice that was now paid, but my account is still showing as Free. How can I h… -
License upgradeWe have the perpetcual TV13 license. If we upgrade to the latest version or add more channel, will… -
TeamViewer Business License wont activateWe just got TeamViewer business through TechSoup for our non-profit organization. I clicked on the … -
Invoice paid, account still free, can't upload payment confirmationHi We paid the invoice but system says invoice is still not paid. When try to upload payment confi… -
Not able to connect to particular partner computer. But connecting to other computerNot able to connect to particular partner computer. But connecting to other computer. when trying t…
