License query
Discussion List
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License upgradeWe have the perpetcual TV13 license. If we upgrade to the latest version or add more channel, will…
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Account stuck being upgraded to business planHello, Everytime I try to do a remote session I get kicked out and it says that I reached my se…
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Reactivating TeamViewer licenseHello, I have a due invoice that was now paid, but my account is still showing as Free. How can I h…
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TeamViewer Business License wont activateWe just got TeamViewer business through TechSoup for our non-profit organization. I clicked on the …
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formal complaintHi , My free license has been converted to business without justification nor warning. I was forc…
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Invoice paid, account still free, can't upload payment confirmationHi We paid the invoice but system says invoice is still not paid. When try to upload payment confi…
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Not able to connect to particular partner computer. But connecting to other computerNot able to connect to particular partner computer. But connecting to other computer. when trying t…
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TeamViewer License Agreement Problem Question(There may be some mistakes in the translation. We are Korean users.) We have been using'Team View…
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Not Received Activation Email URGENT!Hi, I have purchased a Multi-User TeamViewer Premium Licence, I have received the invoice and Activ…
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License activation mail not receivedI received an order confirmation email today (Novembet 20th, 2020), however I did not receive the l…
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account appears to be blocked for non-paymenthi, for the umpteenth time this morning the software does not work as it is blocked due to non-paym…
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License activation mail not receivedI received an order confirmation email, and I also received a message saying that the card payment …
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I have not received the activation amd invoice emailsI used the free license to help an 83-year old friend with her PC. One day her grandson used her PC…
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How much time it take ?Hi, I have purchased team viewer license my order # is order #118E**Please do not post TeamViewer…
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I have not received the invoice and license keyHello I made a purchase on TeamViewer Remote Access Base: 3 devices and I did not receive the invoi…
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Invalid Token / Paid Activation issueThis is newly paid License. TeamViewer Management console shows "Free" under username but…
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Remote Access Licence payed but not activedHello, I payed a licence Remote access and received my Activate link. I have activated it and cre…
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Activation email not receivedDear Support, I have ordered a Teamviewer Corporate license after receiving quote number**Informa…
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Cannot activate remote access plan despite following instructions hereHi, I had a business license and downgraded to a remote access license. I received the activatio…
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Purchased business licence but still on free licenceHello So I am trying to post this for the third time, if it allows me! I have purchased a busines…
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I can’t delete the old compute ID and add a new IDI can’t delete the old compute ID and add a new ID I I changed Windows, and now I can not log in
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NO LICENCE EMAIL RECEIVEDHi, I received customer portel email and activated that , but no license. Please fix ASAP, or I w…
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Which license do I needHi, I have a computer to which multiple users (say 10 to 15 users) need to access (not at a time)t…
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Credit card charged, order issueHi Support, Yesterday I placed an order, credit card was charged but the webpage showed an error. …
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bussines acountI activated a remote access license on an account with a business license. How can I split them int…
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License already in useMessed up orignal activation. Not sure of correct email or password... How to reset and start act…
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Activation mail not receivedAfter paying the invoice we did'nt recevied a activation mail. Is it possible to resend this? Tha…
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I have an active license that's not workingI have an up to date license that is not attached to my account. I received the invoice to the same…
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License reactivation - overdue invoiceHello, I have repurchased a license on 2020-09-24 after my invoice has been overdue as of 2020-07-…
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My license is removedHello, I used TeamViewer software few years. In this summer I received bill for pay but Team Viewe…