License query
Discussion List
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Activation email not receivedDear Support, I have ordered a Teamviewer Corporate license after receiving quote number**Informa…
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Cannot activate remote access plan despite following instructions hereHi, I had a business license and downgraded to a remote access license. I received the activatio…
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Purchased business licence but still on free licenceHello So I am trying to post this for the third time, if it allows me! I have purchased a busines…
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NO LICENCE EMAIL RECEIVEDHi, I received customer portel email and activated that , but no license. Please fix ASAP, or I w…
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Which license do I needHi, I have a computer to which multiple users (say 10 to 15 users) need to access (not at a time)t…
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Credit card charged, order issueHi Support, Yesterday I placed an order, credit card was charged but the webpage showed an error. …
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bussines acountI activated a remote access license on an account with a business license. How can I split them int…
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License already in useMessed up orignal activation. Not sure of correct email or password... How to reset and start act…
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Activation mail not receivedAfter paying the invoice we did'nt recevied a activation mail. Is it possible to resend this? Tha…
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I have an active license that's not workingI have an up to date license that is not attached to my account. I received the invoice to the same…
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License reactivation - overdue invoiceHello, I have repurchased a license on 2020-09-24 after my invoice has been overdue as of 2020-07-…
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My license is removedHello, I used TeamViewer software few years. In this summer I received bill for pay but Team Viewe…
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Remote AccessHi, I have paid for my Remote Access Licence read the set up Guide but my account still shows as Fr…
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Which licence include switch side feature?Hi, I have a case as below: The Source Teamviewer user connect to the Destination teamviewer -&g…
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Need to Link Account to LicenseHello, I have purchased a Remote Access License for 3 Users. I Unfortunately did not click on t…
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The license you tried to activate is already activated on your TeamViewer account.Hi I paid RA plan yesterday, when I click the 'active' button in my email, it said "The licen…
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License activationDear all, we have bought a license, and received an activation link, but when we click on link and…
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Send me again my email activationPlease ! Can you send me again my email activation please. Invalid token
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Wrong licence receivedHello, I received a licence from my software Provider SCC, but when i activate it. that not my…
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License was downgraded without notificationMy account was downgraded to the free plan without any notification. I want to know the reason.I j…
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license not receivedHello, I'm purchasing license by upgrade option, already pay this morning but no email confirmatio…
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Cannot activate licenseHello, We have recently received a license update, but we cannot activate it. We received a docum…
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Merged: cancel subscriptionThis discussion has been merged.
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"The license you tried to activate is already activated on another TeamViewer account."My orginazation purchased a license for me but when I try to activate the license I get the above m…
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The Entered License is Invalidwe have been using a licensed copy of Teamviewer since March of this year, yesterday licensed user …
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Remote Access Purchased and activated but still showing as free account.I clicked on the Activate Now link in the email I received after purchase but the account still sh…
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License payment failedI paid for the license back in early August. The money was debited from paypal. And he never got a …
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i paid for a remote access licence but the account still shows as freethree of my work collegues decided to pay for remote access licences to enable them to work partly …
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Remote Access License still saying FreeHi i have purchased a remote access license and have received the license confirmation email and r…
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We have purchased remote Licence and not received an activation email@support We have not received an activation code for our account and it has been a few hours since …