General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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License ActivationI've maintained a Teamviewer Business License since 2016 and somewhere along the way, my license st…
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Bought a Business license, still set as FreeHello, 3 days ago I've bought a Business license. After I've got a link, I've clicked to verify m…
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screen share from my mac desktop computerscreen share from my mac desktop computer. The other person should not have control of my computer…
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Teamviewer channel useHello, We have a TeamViewer license of 4 channels. We mainly use TeamViewer to connect to the PCs…
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Please delete my bound device!Please delete my bound device my username [The personal information has been removed as per the com…
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How to assign team members to custom module?Hello, I have created a custom module and deployed msi to computers. I have added two more user…
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TeamViewer 15.11.6 V's 14.2.8352Hello, I am having an issue connecting to a PC which is behind a company firewall. I have both Team…
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Multiple Display MonitorsThe remote machine has 2 monitors. My local machine has 2 monitors. Is there a setting that will …
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Require Details for Vendor Registration on SAP AribaWould like to request for a contact person in TeamViewer who can furnish me with the company's deta…
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Paid for license but still shows as "free" accountHi, I paid for a TeamViewer license today but my account still says "Free" in the progra…
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Bought a License but Still Shows Free TrialI bought a commercial use license for teamviewer and even though I've gone through all the steps to…
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Anything by Team Viewer OR 3rd Party that will automatically make the required Mac Quick Support secI provide technical support to a wide array of users. Many of these users belong to a demographic t…
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HELP!! Not ready please check your connectionHi, i cannot connect to anything without seeing this message. i also have an account. nothing wor…
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iOS device view lost although connection maintainedSince about a week I'm unable to maintain a continuous connection to various iPads running iOS 14 .…
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Receiving Final Notice altought there is a paid licenseOne month ago I recevied my annual TW invoice. Because I know how payments work on online websites,…
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Not Receiving password reset emailIn searching this issue, it appears to be a common one and needs TeamViewer support to whitelist my…
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Remote Radio ControlWe want to control a transceiver remotely. We are all licensed to operate it on the selected chann…
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Need to update remotely from version 11I have a Raspberry Pi running at a house in France which I have not been able to visit for a year b…
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Still freeI purchased a license for my computer at work so I can work at home, but I can't log in from home b…
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Multi user support - need to invite customer IT into session with customer end userHi, Been using Teamviewer with a business account to remotely support customer end users for a few…
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Specify which Remote Windows session Teamviewer connects toI'm trying to connect to a remote windows machine (from a windows machine) and teamviewer connects …
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Didn't get email after purchase!!II just purchased a personal use license yesterday, my card got charged, but I received no emails r…
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Team viewer meeting timing outTeam viewer meeting time out after 1 min, it has been happened from 2-3 days. Before it used to wor…
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Poor Customer ServiceHi I have had an issue for over a month some of my computers giving the error "An Error Occur…
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Why are every single one of my posts being flagged as spam when I'm trying to get help?It's all said in the title.
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TeamViewer AccountI have the Team Viewer in my pc and I need it very much for private use. As I understand next to …
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Have license for 200 machines but getting "Install Limit Reached"I have a license that allows me to monitor up to 200 devices. I have about 30 set up for remote ac…
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Remote control from IndiaI am currently using my Windows 10 laptop to work from home in USA. My employer made me install Cit…
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My Teamviewer is being Accessed by Mysterious "TeeamViewer Customer service"My Teamviewer is being accessed, as I was watching some one tried to connect and while watching m…
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