General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Remote Connections are not active after the latest updateI've had a Business account with Team Viewer for five years. The service has been good but with the…
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Merged: Why does team viewer timeout using personal free version?This discussion has been merged.
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Why is my screen black?When I connect to my devices screen online, it was blank and I could not use it.
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Group sharingHello, We are trying to organize our computers into groups and after moving some from my managed de…
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Merged: unable to connectThis discussion has been merged.
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Merged: How do I contact support when my account has been blocked?n blo keThis discussion has been merged.
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Merged: sospetto uso commercialeThis discussion has been merged.
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Saving changes to VIEW tab on the toolbarWhen I uncheck the hide wallpaper box in the VIEW tab, it does not save the change. I have to do it…
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does teamviewer work with ..cisco secure client ?
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Don't know what version of TeamViewer to install to help my parents with their PC remotely.I don't know if I am in the correct part of the community to ask this questions so if you have to p…
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main tab keeps closingthe Main tab closes while I'm working and when I try to get back into my remote computer I get the …
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How to use the headset on my laptop through the remote computer?Hello, So I'm a virtual assistant in the Philippines and we are using TeamViewer for our work. We …
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Merged: Teamviewer free versionThis discussion has been merged.
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TV 15.41.8 New interface, how can I use WoL (wake on lan) functionalityHi there, I use the WoL functionality several years now with the prior versions, but I can find the…
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Merged: flagged as commercial useThis discussion has been merged.
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MacOS TeamViewer VPNDoes this exist? -can't find the install option. Will it ever exist? (Coporate License) thx.
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A group full of remote computers has been deleted.Is there a way to recover the information? Is there a way to find out who deleted a group?
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Team viewer not recognizing both monitors (Macstudio) on remote computer.I have a PC that I use to remote into my Macstudio (and vice versa). Both are on the same network i…
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Merged: How to stop being blocked or timed out for being a free user?This discussion has been merged.
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Error: You established and aborted connections too frequently?I've been running Team Viewer 12 personal edition for a while with no problems on Windows 7 64-bit.…
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Merged: why does my free secession time out after a few minutesThis discussion has been merged.
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Merged: Why does my remote session keep timing out after just a few seconds?This discussion has been merged.
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Merged: Free Personal is unusable now due to time outs. Using Free in a commercial setting.This discussion has been merged.
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Personal and Corporate account interactionI have used a personal Teamviewer account for years, and I know have a corporate account at my job.…
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So many timeouts all of a sudden! (Remote Control session terminates)I've suddenly been getting a lot of timeouts and closed sessions ("Your TeamViewer session has…
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ID reset is now pending for 1 weeek and my old mother is about to die without my assistance.I use TeamViewer to help my old disabled mother with the accessibility features of her phone. I liv…
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Merged: Accidentally forgot to include my remote PC when requesting license reset - HELP!!!This discussion has been merged.
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Merged: False Commercial Use server responsesThis discussion has been merged.
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Merged: I only use for free personal use when travelling to contact home. This time does not allow…This discussion has been merged.
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your partner dssktop is no longer accessibleThis is the first time it happened to me I logged via remote to my brother's PC and downloaded soft…
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