General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Where do Session notes go?When a remote session is closed, TeamViewer pops up a dialog to as for comments on the connection w…
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Enabled SSO - Cannot add user with existing accountWe recently enabled SSO on our account, working fine so far. We had a user get in touch today who h…
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Inquiry Regarding Connectivity Issues with the Latest Version of TeamViewerGood morning, I would like to describe my current situation: I use TeamViewer to access another com…
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TeamViewer window and icon in notification area is missingVersion: TeamViewer 13 (32 Bit) OS: Windows 10 After starting TeamViewer.exe, the TeamViewer windo…
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Is it possible to get a list of users per groupI need to figure out which user has access per group
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Local TeamViewer Client not in sync with online and/or other usersJust wondering if we are the only ones with the problem or if someone else has the problem as well?…
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Where can download teamviewer v12.0.224043Hi, May I know where can I download the teamviewer v12.0.224043 for MacOS. I tried search from the …
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Is there a tutorial or explanation of the "new" UI?I cannot find the list of My Computers from the old UI in the new UI which makes connecting difficu…
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free version time limitDoes the free version for personal use have a time limit?
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IP location trackingHi everyone, If we're using free version, Is it possible to track the IP of the person who accesse…
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Migration does not workAccording to this article https://community.teamviewer.com/English/kb/articles/109705-migrate-your-…
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Version 15.x of Teamviewer hangs at Starting TeamViewer ...I was using the latest version of 14.x but received a message that older versions are no longer sup…
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Merged: How to *actually* get a TeamID to get reset?This discussion has been merged.
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Why can I only connect from my laptop to the one & only other computer about 10% of the times I tryno connection even when it says it is good
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Can't find the additional manager granted easy accessI am using TeamViewer Host to grant easy access for one device, and i am the only people using it, …
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remote reboot icon missing on top tab in verison 15.53.6How do we get the remote reboot icon on the tab bar? Its been replaced with turn on black screen …
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Device groups...I have several device groups that are empty and I cannot delete them. How do I do this?
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Remove duplicates removes name...When we migrate devices in TeamViewer Manager Console, the last step is to "remove duplicates&…
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Device group properties not showing up during right click optionI'm trying to delete a device group by right clicking it and selecting "properties" and n…
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Rama Fentonhow do I get remote access working
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Merged: When is the reboot button returning to the standalone client, as its still in the lagged we…This discussion has been merged.
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Mouse cursor not reflecting tools in Adobe AppsI am working remotely from my laptop. When using Photoshop and Illustrator, the cursor does not cha…
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Duplicate contacts in TeamViewerHello, I am having trouble identifying duplicate devices in TeamViewer. I know there has never bee…
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How long lasts a session ?Hi there I would like to know how often changes the password during a session ? I started to open a…
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Endpoint migration for clients - problemHi! I performed the recommended endpoint migration for clients, after which most of my computers do…
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why do I have to reboot my system after finishing a remote teamviewer session?why do I have to reboot my system after finishing a remote teamviewer session?
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No longer showing teams call notification windowIts ironic that the app is called Teamviewer, because recently, it has stopped displaying the Micro…
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Merged: How to revert to an older version of TeamViewer Remote?This discussion has been merged.
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