General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Drag and drop Icon will never go awayWe use drag and drop, sometimes it will generate this icon on the screen. The icon will not go away…
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How to change language in the latest teamviewer?I googled around but the solution provides by your website is either outdated (the interface change…
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Turning on Remote Desktop disables Ctrl-Alt-Del in TeamviewerI have an RDS server that as soon as I enable "Allow Remote Connections to this computer"…
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Unable to add device to accountHello, I am trying and unable to add a device to my account as a managed device. TeamViewer on the …
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Merged: My account banned saying I am business environment but I am notThis discussion has been merged.
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tv_x64.dll is either not designed to run on Windows or it contains an errorv9 Quick Support module loaded on a client's Windows 10 computer showed this error / warning in an …
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Screen corruption on 1 remote systemHi all, I use TV to connect to a lot of remote systems. On only 1 it appears like this: Lots of li…
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TeamViewer Web Browser Portal - Sign out timeAm curious if there is any way that we can extend the time that admin/users can be logged in the T…
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Stuck in presentation modeHi All, we have been deploying teamviewer (10) via GPO for many years without too much difficulty …
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Merged: Free account - connection keeps disconnecting after a minuteThis discussion has been merged.
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Merged: free useThis discussion has been merged.
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Black screen when connecting to my MacI'm running OS Ventura on both devices, an iMac and Macbook Pro. When I connect remotely to my iMac…
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Merged: SMS AuthenticationThis discussion has been merged.
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Is Teamviewer blocked in China?Hi, I need to know if teamviewer works in China, in my case I will need to remotely control comput…
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TeamViewer freezes when using certain softwareHi, I encounter issues with teamviewer inexplicably freezing when I use certain programs like vscod…
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Teamviewer VPN problemI've enable Teamviewer VPN in the settings but the option to click on VPN while before connecting i…
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Long Key Hold BugHi, when holding down a key continuously such as "spacebar" or "alt", Teamview…
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How do you actually get support to help you??I just signed up for a paid version of TeamUser having used their free version, which worked great …
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Merged: Account flagged for commercial use. What is the url to reset?This discussion has been merged.
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Desktop Background image / theme doesn't revert to original theme settingsI wanted to mention something that I think is an issue. It is mildly frustrating to myself at least…
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Teamviewer not starting upon boot upI have this weird issue that is happening randomly on some PCs, lappy and servers (VMs) running Win…
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Is it possible to Disconnect specific connection from host?Hello, I have a host running, and two accounts X and Y connected to it at the same time. From the h…
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Sometimes hanging on Initializing display paramatersBoth ends running Windows 10 Professional, and TeamViewer 15.37.3 (64 bit) Sometimes the connection…
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Is there a way to remove a device group ?I have created 2 device groups while migrating a device then I wanted delete one of them but couldn…
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delete accountI want to close / or delete my account and following the steps shown on your website I cannot find …
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Network Tunnel to TCP Device on OT NetworkNetwork Question Can TeamViewer be configured to allow a remote user to connect directly to the PL…
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Can TeamViewer be used to control an Apple Vision Pro remotely?I need to control a remote Apple Vision Pro to help my mother who's located in another state. Is it…
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A way to assign a Device Group to a User Role/User Group?Hello! I created a role called "Helpdesk", added a group called the same name, assigned i…
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Permanent statusIt would be nice to have a checkbox in general tab, so that the set status is permanent and only ch…
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How to hide right panel ?Hello community. I tried to hide the right panel but I cant find the way. I have started the connec…
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