Screen Sharing - TeamViewer Support
<main> <article class="userContent"> <p>Navigation path: <code class="code codeInline" spellcheck="false" tabindex="0">Live View > Tab: Desktop</code></p><h2 data-id="purpose">Purpose</h2><p>Screen Sharing allows you to see what your customer sees, therefore provides you with visual context. Screen Sharing can be started with just a click (no downloads or installations) and is able to transfer desktop applications or whole screens.</p><h2 data-id="feature-description">Feature description</h2><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://docs.chatvisor.com/img/newdocsimg202011/sus_live-view_desktop.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://docs.chatvisor.com/img/newdocsimg202011/sus_live-view_desktop.png" alt="alt-text" height="180" width="320" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p></p><p><br></p><h2 data-id="overview-of-live-sessions">Overview of live sessions</h2><p>In <em>Live View</em> you find yourself an overview of all currently active Screen Sharing sessions on your website. With every session, some additional information is displayed:</p><ul><li>Status</li><li>The status (the most left column) is green, when the visitor is currently active on your website and blue, when the visitor has your website opened as a tab or in another browser window, but is currently doing something else than actively browsing your site.</li><li>Session Id</li><li>The <code class="code codeInline" spellcheck="false" tabindex="0">Session Id</code> is the unique number to identify a user among all your current website visitors.</li><li>Name</li><li>Shows where the user is currently on your page.</li><li>Device</li><li>Shows the device the customer is using.</li><li>Location</li><li>Shows location of user.</li></ul><p>📌<strong>Note: </strong>To make use of this feature, it requires a special configuration</p> </article> </main>
