Settings > General
Tab: Tenant Settings
This is your tenants name - this is supposed to be your company name.
Here you can upload your company logo, please use a square image.
Upload a banner picture.
📌Note: Banner pictures must have a minimum width of 130px.
The default language mainly affects your System Messages.
Name of the email sender
This field sets the sender name for automated emails.
Standard Widget Font
Here you can select your standard widget font out of various different fonts.
The default color is used to initially ensure your corporate colors across the different TeamViewer Engage interfaces visible to your customers.
Tab: Opening Hours
You can create Opening Hours by clicking on
+ Add Opening Hours. Begin by giving your opening hours a recognizable name. Afterwards select a timezone as well as your Opening Hours. Optionally you can add holidays.
In Opening Hours you define periods which you can use as a condition within the different types of rules. Features where you can use the Opening Hours in:
Websockets Websockets are enabled by default and only if Websockets are not working in your system it automatically falls back to XHR. If you know that your network only supports XHR, please disable it.
Here you can configure, for how long you want to save data such as recordings.
Continue reading here