This page describes the different audit logs which are tracked by Chatvisor.
General
General audit logs which are captured across the platform. The can be viewed as tenant admin at Manager -> Activity Logs
. For every log the tenant user id is stored.
Co-Browsing sessions
For every Co-Browsing session there are different events tracked which can be used to check afterwards which actions were exectued from the agent or the customer. For every event, the timestamp, the type, if it was an agent and additional information (i.e. the ID of the clicked element) is logged.