Licensing - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users and customers.</em></p></div></div><p>TeamViewer Assist AR is a comprehensive, scalable AR solution that caters to every customer, based on their business needs. </p><p>TeamViewer Assist AR offers two different licenses with features and options fitting to these individual needs.</p><ol><li>Assist AR Lite</li><li>Assist AR Professional</li></ol><p>While Assist AR Lite has been designed to be the out-of-the-box AR remote assistance solution for <strong>individuals and small teams, </strong>Assist AR Professional offers more options catering to the requirements of <strong>bigger organizations</strong>.</p><p>Connections with Assist AR are possible both from <strong>desktop to mobile</strong> and <strong>mobile to mobile</strong>.</p><p><br></p><h3></h3><h2 data-id="assist-ar-lite">Assist AR Lite</h2><p>Fully integrated within the TeamViewer platform, Assist AR Lite is perfect for <strong>individuals and small teams </strong>and offers the following features and characteristics:</p><ul><li>For commercial use</li><li>Unlimited sessions</li><li>Remote camera sharing</li><li>HD VoIP</li><li>Real-time annotations</li><li>File sharing</li><li>Real-time information sharing</li><li>Optical Character Recognition (OCR)</li><li>Session invites via SMS or Email</li><li>Session Recording</li><li><strong>Up to 10</strong> smart glasses support</li></ul><p>Assist AR Lite is designed for teams seeking <strong>ad-hoc AR-based remote support</strong> with an <strong>easy-to-use free mobile app</strong> that can be downloaded easily from stores like Google Play and App Store. As it is fully standardized, you do not need to worry about customizations or integrations.</p><p>If you need advanced features like SSO, or Connection reports, explore Assist AR Professional.</p><p>📌<strong>Note</strong>: Per Expert, one Assist AR Lite license is needed.</p><p><br></p><p>Additional Features for Professional are available - please discuss your specific needs with our solution experts. The below list acts as an example and might not reflect all available features:</p><ul><li>Connection Reports</li><li>Customer Terms & Conditions</li><li>Out of the box Integrations for industry-leading platforms - Salesforce, Service Now, and Microsoft Teams</li><li>Web API </li><li>Enterprise SDK</li><li>Conditional Access Router</li></ul><p>See more information here: </p><div class="js-embed embedResponsive" data-embedjson="{"body":"TeamViewer’s Augmented Reality Solution enables you to fix issues on-site – no matter how far away you are. Learn more about our solution now!","photoUrl":"https:\/\/static.teamviewer.com\/resources\/2018\/12\/tv-pilot-og.png","url":"https:\/\/www.teamviewer.com\/en\/augmented-reality\/","embedType":"link","name":"Augmented Reality Support - Bring Remote Support to a Whole New Level"}"> <a href="https://www.teamviewer.com/en/augmented-reality/" rel="nofollow noreferrer ugc"> https://www.teamviewer.com/en/augmented-reality/ </a> </div><p></p><p><br></p><h3 data-id="-1"></h3><h2 data-id="where-to-buy-or-get-a-quote">Where to buy or get a quote?</h2><p>You can buy <strong>Assist AR Lite</strong> directly via <a href="https://www.teamviewer.com/en/lo-assist-ar/" rel="nofollow noreferrer ugc">our webshop</a> or you can give our Sales team a call to discuss your needs and know more about Assist AR Lite and Professional.</p> </article> </main>
