The Computers & Contacts list allows you to utilize TeamViewer (Classic) in the best way. By adding contacts and computers, you can accelerate your connection processes.
Also, the Computers & Contacts list allows you to assign a name to a device for easier identification. More info below 👇
This article applies to all TeamViewer (Classic) users.
How to add a computer
The Computers & Contacts list is like your "telephone book" for TeamViewer IDs and contacts and is similarly connected with the TeamViewer account as the two sides of a coin.
You can add the computers you maintain or often connect to your Computers & Contacts list.
To add a computer, please follow the instructions below:
- Go into the Computers & Contacts tab
- Click the Add Computer & Contacts icon (the icon of a person with the + on it)
- Select Add remote computer in the dropdown menu
- A Properties window will open. Please add the following information for the remote computer: TeamViewer ID (mandatory), Password, Alias, Choose a group from within your computers & contacts list
- Click OK - now the computer is saved in your Computers & Contacts list.
Now you can, e.g., check its online status and availability for remote support and connect to the computer without entering the TeamViewer ID. You can also transfer files (secured by end-to-end encryption).
How to assign a name to a computer
When saving the TeamViewer ID to your Computers & Contacts list, you can define an Alias in the properties for the device.
You can always change the alias later via the properties or by pressing the F2-Button when highlighting the device in your Computers & Contacts list.
How to add a contact
The Computers & Contacts list is your "telephone book" for TeamViewer IDs and contacts.
You can add the TeamViewer accounts of your customer or business partners you are often in contact with in your Computers & Contacts list.
To add a contact, please follow the instructions below:
- Go into the Computers & Contacts tab
- Click the Add Computer & Contacts icon (the icon of a person with the + on it)
- Select Add contact in the dropdown menu
- A Properties window will open. Enter the e-mail address of the TeamViewer account of the contact (mandatory), a description, and choose a group from within your computers & contacts list.
- Click OK - now the contact is saved in your Computers & Contacts list.
Now you can, e.g., check their online status and availability for remote support sessions and connect to the contact without entering the TeamViewer ID by prompting for confirmation. You can also transfer files (secured by end-to-end encryption), chat, or have instant video calls.
How to delete a computer or contact
Maintaining your Computers & Contacts list is key to an effective remote desktop strategy. Therefore, if you have a device you no longer connect to or a colleague you no longer connect with, you can delete them from your Computers & Contacts list quickly.
📌Note: You can only remove one device at a time from your Computers & Contacts list.
To remove a computer/contact from your Computers & Contacts:
- Go into the Computers & Contacts tab
- Locate the desired device in your Groups
- Click the gear icon to access the settings drop-down
- Select Delete
📌Note: Deleting a device from your list does not affect the installation of TeamViewer (Classic) on the device itself. Similarly, deleting a contact from your list does not affect the account that was removed
