Manage your TeamViewer Account - TeamViewer Support
<main> <article class="userContent"> <h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer users.</em></p></div></div><p>The Computers & Contacts list allows you to utilize TeamViewer in the best way. By adding contacts and computers, you can accelerate your connection processes. </p><p>Also, the Computers & Contacts list allows you to assign a name to a device for easier identification. More info below 👇</p><p><br></p><h3></h3><h2 data-id="add-a-computer-to-your-computers-contacts-list">Add a computer to your Computers & Contacts list</h2><p>The Computers & Contacts list is like your "telephone book" for TeamViewer IDs and contacts and is connected with the TeamViewer Account in a similar way as the two sides of a coin.</p><p>You can add the computers you are maintaining or often connecting to in your Computers & Contacts list.</p><p>Please follow these steps as shown in the video to add a computer:</p><div class="js-embed embedResponsive" data-embedjson="{"height":900,"width":1600,"url":"https:\/\/cdn.embedly.com\/widgets\/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fy4kImDxOPgU%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dy4kImDxOPgU&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2Fy4kImDxOPgU%2Fhqdefault.jpg&key=b0d40caa4f094c68be7c29880b16f56e&type=text%2Fhtml&schema=youtube","embedType":"iframe"}"> <a href="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fy4kImDxOPgU%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dy4kImDxOPgU&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2Fy4kImDxOPgU%2Fhqdefault.jpg&key=b0d40caa4f094c68be7c29880b16f56e&type=text%2Fhtml&schema=youtube" rel="nofollow noreferrer ugc"> https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2Fy4kImDxOPgU%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3Dy4kImDxOPgU&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2Fy4kImDxOPgU%2Fhqdefault.jpg&key=b0d40caa4f094c68be7c29880b16f56e&type=text%2Fhtml&schema=youtube </a> </div><p><br></p><p>Alternatively, you can also check our step-by-step guide below:</p><p>1) Go into the <strong>Computers & Contacts</strong> tab</p><p>2) Click the <strong>Add Computer & Contacts </strong>icon (the icon of a person with the + on it)</p><p>3) Select <strong>Add remote computer </strong>in the dropdown menu</p><p>4) A <strong>Properties </strong>window will open. Please add the following information of the remote computer: <strong>TeamViewer ID</strong> (mandatory), <strong>Password</strong>, <strong>Alias</strong>, Choose a <strong>group</strong> from within your computers & contacts list</p><p>5) Click <strong>OK</strong> - now the computer is saved in your Computers & Contacts list.</p><p>Now you can e.g. check its <strong>online status</strong> and availability for remote support and <strong>connect to the computer</strong> without entering the TeamViewer ID. You can also <strong>transfer files</strong> (secured by end-to-end encryption).</p><p> </p><h3 data-id="-1"></h3><h2 data-id="assign-a-name-to-a-teamviewer-id">Assign a name to a TeamViewer ID</h2><p>When saving the TeamViewer ID to your Computers & Contacts list, you can define an <strong>Alias </strong>in the <strong>properties </strong>for the device<strong>.</strong></p><p>You can always change the alias later via the properties or by pressing the <strong>F2-Button</strong> when highlighting the device in your Computers & Contacts list.</p><p><br></p><h3 data-id="-2"></h3><h2 data-id="add-a-contact-to-your-computers-contacts-list">Add a contact to your Computers & Contacts list</h2><p>The Computers & Contacts list is like your "telephone book" for TeamViewer IDs and contacts.</p><p>You can add the TeamViewer accounts of your customer or business partners you are often in contact with, in your Computers & Contacts list.</p><p>Please follow these steps as shown in the video to add a contact:</p><div class="js-embed embedResponsive" data-embedjson="{"height":900,"width":1600,"url":"https:\/\/cdn.embedly.com\/widgets\/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F9oGVEN0pjpo%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D9oGVEN0pjpo&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2F9oGVEN0pjpo%2Fhqdefault.jpg&key=fad07bfa4bd747d3bdea27e17b533c0e&type=text%2Fhtml&schema=youtube","embedType":"iframe"}"> <a href="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F9oGVEN0pjpo%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D9oGVEN0pjpo&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2F9oGVEN0pjpo%2Fhqdefault.jpg&key=fad07bfa4bd747d3bdea27e17b533c0e&type=text%2Fhtml&schema=youtube" rel="nofollow noreferrer ugc"> https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2F9oGVEN0pjpo%3Ffeature%3Doembed&display_name=YouTube&url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3D9oGVEN0pjpo&image=https%3A%2F%2Fi.ytimg.com%2Fvi%2F9oGVEN0pjpo%2Fhqdefault.jpg&key=fad07bfa4bd747d3bdea27e17b533c0e&type=text%2Fhtml&schema=youtube </a> </div><p><br></p><p>Alternatively, you can also check our step-by-step guide below:</p><p>1) Go into the <strong>Computers & Contacts</strong> tab</p><p>2) Click the <strong>Add Computer & Contacts </strong>icon (the icon of a person with the + on it)</p><p>3) Select <strong>Add contact </strong>in the dropdown menu</p><p>4) A <strong>Properties </strong>window will open. Please add the following information of the contact: <strong>E-mail address of TeamViewer Account of the contact</strong> (mandatory), <strong>Description</strong>, Choose a <strong>group</strong> from within your computers & contacts list</p><p>5) Click <strong>OK</strong> - now the contact is saved in your Computers & Contacts list.</p><p>Now you can e.g. check their <strong>online status</strong> and availability for remote support sessions and <strong>connect to the contact </strong>without entering the TeamViewer ID by prompting for confirmation. You can also <strong>transfer files</strong> (secured by end-to-end encryption), chat or have instant video calls.</p><p><br></p><h3 data-id="-3"></h3><h2 data-id="delete-a-computer-or-contact-from-your-computers-contacts-list">Delete a computer or contact from your Computers & Contacts list</h2><p>Maintaining your Computers & Contacts list is key to an effective remote desktop strategy. Therefore, if you have a device you no longer connect to or a colleague you no longer connect with, you can delete them from your Computers & Contacts list easily.</p><p>📌<strong>Note: </strong>You can only remove one device at a time from your Computers & Contacts list.</p><p>To remove a computer/contact from your Computers & Contacts:</p><p>1) Go into the <strong>Computers & Contacts</strong> tab</p><p>2) Locate the desired device in your <strong>Groups</strong></p><p>3) Click the <strong>gear icon</strong> to access the <strong>settings drop-down</strong></p><p>4) Select <strong>Delete</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/WTGUFK60U26W/2021-11-11-10-26-14-teamviewer.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/WTGUFK60U26W/2021-11-11-10-26-14-teamviewer.png" alt="2021-11-11 10_26_14-TeamViewer.png" height="789" width="1107" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>📌<strong>Note:</strong> Deleting a device from your list does not affect the installation of TeamViewer on the device itself. Similarly, deleting a contact from your list does not affect the account that was removed</p> </article> </main>
