Account Assignment - TeamViewer Support
<main> <article class="userContent"> <p><br></p><h2 data-id="general">General</h2><div class="blockquote"><div class="blockquote-content"><p class="blockquote-line"><em>This article applies to all TeamViewer </em><a href="https://www.teamviewer.com/en/pricing/" rel="nofollow noreferrer ugc"><em>licenses</em></a><em>.</em></p></div></div><p>By assigning a device to a TeamViewer account, the device can be remotely managed and monitored by the account at any time.</p><p>Remotely monitoring a device gives you the ability to check for common issues like</p><ul><li>outdated antivirus protection,</li><li>a disabled firewall,</li><li>missing Windows updates, or</li><li>a full disk drive.</li></ul><p>It also allows you to activate one of your <a href="https://www.teamviewer.com/en/remote-management/" rel="nofollow noreferrer ugc">Remote Management</a> end-points for more advanced monitoring and anti-malware protection.</p><h3></h3><h2 data-id="how-to-assign-a-device-to-your-account-in-just-three-easy-steps">How to assign a device to your account in just three easy steps</h2><p>1) Open the TeamViewer options on the desired remote device. Then select<strong> General > Account Assignment > Assign to account…</strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/VS226UV1SR9B/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/VS226UV1SR9B/image.png" alt="image.png" height="491" width="717" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>📌<strong>Note</strong>: On a Mac, navigate to <strong>TeamViewer > Preferences > General > Account Assignment > Assign to account...</strong></p><p>2) If you are not already signed in with your account, enter your TeamViewer account credentials and click <strong>Assign</strong>. </p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/7WM9ZLM6Y6OL/assign-to-account-window.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/7WM9ZLM6Y6OL/assign-to-account-window.png" alt="Assign to account window.png" height="284" width="475" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><p>📌<strong>Note</strong>: If this is the first time your credentials have been used on the device, you will need to add the device as a Trusted Device. More information on Trusted Devices is <a href="https://community.teamviewer.com/English/kb/articles/13954-what-is-trusted-devices-for-your-teamviewer-account" rel="nofollow noreferrer ugc">here</a>. Once you have added the device as a Trusted Device, return back to this window and log in again to assign the device.</p><p>3) The options dialog now shows the current assignment.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/9ZGBA41OPD4A/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/9ZGBA41OPD4A/image.png" alt="image.png" height="134" width="482" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p><br></p><h3 data-id="-1"></h3><h2 data-id="how-to-assign-a-device-remotely">How to assign a device remotely</h2><p>If you use a custom Host module to roll out the software to your endpoints, the devices will be assigned and added to your contacts list automatically.</p><p><strong>💡Hint</strong>: <a href="https://community.teamviewer.com/English/discussion/4030/brand-your-teamviewer-modules-for-an-integrated-appearance" rel="nofollow noreferrer ugc">Read more</a> about how to brand your TeamViewer modules.</p><p>If the device is not assigned to you, there are two ways to assign this remotely.</p><p>The device MUST be online to be assigned to you.</p><p><br></p><p>1) Click the <strong>settings</strong> icon for your device</p><p>2) Click <strong>Assign to account... </strong></p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/46ABI7D3RWVR/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/46ABI7D3RWVR/image.png" alt="image.png" height="353" width="1547" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3) <strong>Enter the password</strong> if it is not saved for this device </p><div class="embedExternal embedImage display-medium float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6032394/uploads/8P1KFUT5A1BL/image.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6032394/uploads/8P1KFUT5A1BL/image.png" alt="image.png" height="198" width="371" loading="lazy" data-display-size="medium" data-float="none"></img></a> </div> </div> <p>4) Done</p> </article> </main>
