By assigning a device to a TeamViewer account, the device can be remotely managed and monitored by the account at any time.
Remotely monitoring a device gives you the ability to check for common issues like
- outdated antivirus protection,
- a disabled firewall,
- missing Windows updates, or
- a full disk drive.
It also allows you to activate one of your Remote Management end-points for more advanced monitoring and anti-malware protection.
This article applies to all TeamViewer (Classic) licenses.
How to assign a device to your account
To assign a device to your account, please follow the instructions below:
- Open the TeamViewer options on the desired remote device. Then select General ➜ Account Assignment ➜ Assign to account…
- 💡Hint: On a Mac, navigate to TeamViewer ➜ Preferences ➜ General ➜ Account Assignment ➜ Assign to account...
- If you are not already signed in with your account, enter your TeamViewer account credentials and click Assign.
- 📌Note: If this is the first time your credentials have been used on the device, you will need to add the device as a Trusted Device. More information on Trusted Devices is here. Once you have added the device as a Trusted Device, return to this window and log in to assign the device.
- The options dialog now shows the current assignment.
How to assign a device remotely
To assign a device remotely, please follow the instructions below:
If you use a custom Host module to roll out the software to your endpoints, the devices will automatically be assigned and added to your contacts list.
💡Hint: Read more about how to brand your TeamViewer modules.
If the device is not assigned to you, there are two ways to assign this remotely.
📌Note: The device must be online to be assigned to you.
- Click the settings icon for your device.
- Click Assign to account...
- Enter the password if it is not saved for this device.
- Click OK.
