¿Cómo permitir el control remoto de dispositivos Zebra?

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Este artículo concierne a todos los usuarios licenciados que tengan MDS (Mobile Device Support).

Prerrequisitos

Este documento parte del supuesto de que los siguientes elementos ya están en funcionamiento:

  • El dispositivo es un dispositivo Zebra con un sistema operativo de Android 
  • Está instalado MX 8.3+ 
  • QuickSupport o la aplicación de Host está instalado en el dispositivo

Nota: Puedes comprobar qué versión de MX tiene tu dispositivo en este link: http://techdocs.zebra.com/mx/mx-version-on-device/

General

Para controlar a distancia el dispositivo Zebra, el Servicio de Eventinjection debe estar configurado y la aplicación QuickSupport debe tener acceso al Servicio de Eventinjection. Esta configuración se realiza a través de un archivo XML.

Este documento explicará cómo habilitar la aplicación QuickSupport o Host para el control remoto de tu dispositivo Zebra.

¿Cómo funciona?

Tienes muchas maneras de introducir el archivo XML en tus dispositivos. Puedes introducirlo:

I.A través de MDM/EMM

1) Conf. XML

Si tu MDM/EMM permite la implementación de la configuración de Zebra XML, todo lo que necesitas hacer es adjuntar el XML a través de tu MDM.

a)Para usar QuickSupport: 
<wap-provisioningdoc>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.quicksupport.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>
b)Para usar el Host: 
<wap-provisioningdoc>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.host.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>
c)Para combinar QuickSupport y el uso Host:
<wap-provisioningdoc>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.quicksupport.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.host.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>

2) OEMConfig

Si tu MDM / EMM admite OEMConfig, puedes crear un perfil con los siguientes parámetros de configuración y luego asignarlo a tu dispositivo desde el portal de MDM / EMM. Estos parámetros son los mismos para todos los MDM / EMM con los que nos integramos, a pesar de que la interfaz de usuario de acceso a la configuración de OEMConfig es diferente para cada MDM / EMM.

OEMConfig configuración de parametros:

• Selecciona ‘Allow/Permitir’ para ‘Service Binding Action’.
• Rellena el ‘Allow Service Identifier’ con: com.zebra.eventinjectionservice
• Selecciona ‘Allow/Permitir’ para ‘Service Caller Action’ y utiliza el mismo identificador de servico (Service Identifier) nombrado anteriormente.
• Para QuickSupport: rellena el ‘Allow Caller package’ con: com.teamviewer.quicksupport.market
• Para la app de Host (cuando la integración OEM es compatible): rellena el ‘Allow Caller package’ con: com.teamviewer.host.market
• Rellena ‘Allow Caller signature’ con:

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

Con fines ilustrativos, proporcionamos aquí una instantánea de la interfaz de usuario de Microsoft Intune OEMConfig. Añadiremos más ilustraciones de otros MDM / EMM.

MSIntuneOEMConfig.PNG

II.A través de StageNow

Necesitas preparar este dispositivo principal creando un perfil de prueba a través de StageNow. Una vez que los ajustes del dispositivo principal están realizados, necesitas exportarlos, para que puedas para que puedas implementarlos en tu dispositivo. Obtendrás un archivo XML. Este archivo XML deberá contener el siguiente código:

a) Para QuickSupport:
<wap-provisioningdoc>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.quicksupport.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>

 

b) Para Host:
<wap-provisioningdoc>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.host.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>
c) Para combinar QuickSupport y el uso Host
<wap-provisioningdoc>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="1" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.quicksupport.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
  <characteristic version="8.3" type="AccessMgr">
    <parm name="OperationMode" value="1" />
    <parm name="ServiceAccessAction" value="4" />
    <parm name="ServiceIdentifier" value="com.zebra.eventinjectionservice" />
    <parm name="CallerPackageName" value="com.teamviewer.host.market" />
    <parm name="CallerSignature" value="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" />
  </characteristic>
</wap-provisioningdoc>

Por último, elige el método prefieras para enviar la configuración XML a tus dispositivos:

  • a través de un código de barras
  • a través de un Audio
  • a través de un NFC Tag

Una vez que esto este hecho, serás capaz de controlar remotamente tu dispositivo Zebra a través de QuickSupport.

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