What is two-factor authentication for your TeamViewer account?

80% helpful (102/129)

This article applies to all TeamViewer free users and customers with a Business, Premium, Corporate  or Tensor plan.

General

Two-factor authentication for your TeamViewer account provides an extra layer of protection to secure your TeamViewer account from unauthorized access. 

In addition to your password, a second factor (security code) is needed to log in to your TeamViewer account.

To log in to your TeamViewer account you need to enter:

  1. your email address and
  2. your password and
  3. the security code

Activate two-factor authentication

  1. Log in with your TeamViewer account at login.teamviewer.com.

  2. Click Edit profile under your profile name.

  3. Click the Activate link under General --> Two factor authentication and follow the on-screen instructions.
  4. Click the Save button in Profile settings dialog to finish the activation.

Further reading: Two factor authentication - Activation and Deactivation

Either install an authenticator app from your app-store or use one of these apps

Video tutorial to activate two-factor authentication

(Although the video was made for TeamViewer 9 the information is still valid)

Note: Once you have activated two-factor authentication for your account, you will only be able to log in to TeamViewer 9 (or higher) and the TeamViewer Management Console.

How to get the security code?

The security code is generated by an authenticator app on your (mobile) device.

After activating two-factor authentication for your TeamViewer account, the app generates a temporary security code every 30 seconds. When you want to log in to your TeamViewer account, you have to enter the security code displayed on the app at this time.

Further reading

By following the links below you will find further information on the subject:

Version history
Revision #:
4 of 4
Last update:
4 weeks ago
Updated by:
 
Labels (3)
Contributors